IT Systems Integration Specialist

Job Requirements
Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team. We're committed to providing the best grocery shopping experience with high-quality products, great value, and exceptional customer service.

With 18 store locations across southeastern Wisconsin, including Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette, and Oconomowoc, we are a growing company with opportunities for advancement.

When you join Sendik's, you become part of our dedicated and passionate team, committed to providing the best service to our customers and each other.

Role Title

IT Systems Integration Specialist I

Manager

IT Service Team Manager

Job Summary

The main responsibility of the IT Systems Integration Specialist is to assist with supporting and implementing software based business solutions, as well as resolving issues with store-level technology.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business."

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.

Duties/Responsibilities

Serve customers, associates, vendors and partners while modeling Sendik's culture and providing "best in class" customer service

Install and maintain Android mobile devices used throughout our locations, including, but not limited to troubleshooting, developing improvements and implementing upgrades

Assist with the administration, development, and migration of internal database systems built on SQL / MySQL for web based applications

Respond to incoming support calls from store locations and the Sendik's Support Center

Troubleshoot and resolve issues with public facing web systems

Assist with troubleshooting networking issues and any additional department duties as needed

Travel to store locations to assist with IT needs

Work Experience
Qualifications:

Bachelor's degree in IT/Computer Science or a related field

Preferred 2 years of experience in a related field

Experience with Mobile Device Management software and implementation of mobile devices

in a business setting is a plus, but not required

Knowledge in Microsoft SQL / MySQL for writing scripts, queries, and parsing of data.

Strong communication and problem-solving skills

Strong sense of information security and ability to handle sensitive information

Excellent attention to detail

Excellent time management, prioritization and organization skills

Ability to work at a fast paced and efficient manner

Strong sense of team - ability to anticipate the needs of the team

Ability to lift a maximum of 50 lbs