IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Must be US resident
Position Overview:
A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.
What We're Looking For:
- An experienced IT Systems Administrator or IT Support Engineer
- 2-4 years of experience supporting cloud and on-prem solutions
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Key Responsibilities:
- Deliver advanced support for escalated technical issues in both cloud and on-premises systems
- Manage service tickets, prioritize requests, and ensure SLA compliance
- Maintain documentation and communicate scheduled maintenance updates
- Monitor performance, availability, and capacity of critical systems
- Support and implement data backup, redundancy, and disaster recovery plans
- Recommend system/process enhancements to improve security and efficiency
- Participate in on-call rotation, including occasional after-hours or weekend work
- Build strong relationships with clients and internal stakeholders to ensure service excellence
- Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI
Technologies You'll Work With:
This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include:
- Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory
- VMware, Azure Virtual Machines, Windows Server , HPE & Dell enterprise storage
- Barracuda Web Filter & Backup, MS Authenticator, Duo MFA
- PowerShell scripting, ConnectWise Automate, RMM tools
If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.
Why Join This Team?
Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.
Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country.
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year