IT Support Technician

Tempe, Arizona

Techstaff
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About the Role:

We're looking for an junior-to-mid level IT Technician to support a 6-month technology upgrade project. This hands-on role involves building and updating computers, reinstalling software, and assisting with system configurations. You'll also coordinate with our third-party IT consultants to help ensure our systems meet certain compliance requirements.

This is a great opportunity for someone with strong technical foundations looking to gain experience in enterprise-level upgrades and government-compliant environments.
Responsibilities:

Assemble and upgrade desktop computers (motherboards, RAM, SSDs, etc.)

Reinstall and configure software and operating systems (primarily Windows)

Perform system updates and basic hardware diagnostics

Follow checklists for BIOS updates and configuration changes

Work under the guidance of senior staff and external IT consultants

Keep accurate records of work performed and assist in documentation

Ensure work aligns with basic security and compliance protocols

Provide general tech support to staff during the upgrade process

Job Requirements

Requirements:

1-2 years of hands-on IT support, helpdesk, or computer repair experience

Comfortable working with computer hardware and troubleshooting basic issues

Familiarity with Windows installation, software setup, and system updates

Strong attention to detail and ability to follow technical instructions

Good communication skills and team-oriented mindset

Willingness to learn and take direction in a fast-paced environment
Nice to Have (Not Required):

Experience working with or coordinating with MSPs or external consultants

Awareness of government compliance frameworks (e.g., NIST, FISMA)

CompTIA A+ or similar certification

Exposure to basic networking or IT asset management tools
Date Posted: 23 April 2025
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