Job Type
Full-time
Description
Position IT Support Specialist Reports to EdTech Leader (or equivalent team lead)
FSLA Full time, non-exempt
Position Summary To contribute to client retention by ensuring clients receive timely, professional technical support to teachers, staff, and students.
Essential Functions
- Provide on-site desktop and mobile devices support to teachers, administrators and students-including assistance with the use of hardware, software, and cloud-based applications.
- Assist with setup, configuration, and installation of devices, equipment, software, printers and other peripherals.
- Document break/fix activities in the online ticketing system.
- Provide excellent customer service.
- Attend school board meetings, as required.
- Perform other duties as assigned.
Applicant must be able to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment VISA at this time.
Requirements
Education/Experience - Associate's degree; bachelor's degree preferred
- 0-2 years experience
Certifications
- A+ certification preferred
- Valid driver's license; must adhere to company driving policy
Applicant must be able to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment VISA at this time.
Salary Description
$20-$22