Job Description Job Description
Who We Are:
Are you ready to join a team where your talent creates lasting change? At Northern Illinois Food Bank, every day is an opportunity to make a meaningful difference in the lives of our Neighbors, so that everyone in Northern Illinois has the food they need to thrive. Together we are a dedicated and innovative team committed to ending hunger in Northern Illinois. We embrace diverse perspectives, collaboration, and continuous learning, we celebrate successes, learn from challenges, and foster a culture of growth, optimism, and teamwork.
Our Commitment to Diversity, Equity, and Inclusion:
Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community, and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world.
The Opportunity:
The Northern Illinois Food Bank seeks an extraordinarily motivated candidate to join our team as an
IT Support Specialist II. This role will provide advanced user support and systems troubleshooting, bridging IT operations and light application development. This role addresses escalated technical issues, develops automation tools, and supports enterprise applications such as SharePoint, Power Platform, and DevOps. The position contributes to system improvements and operational efficiency across IT services.
This
Full-Time position is based out of our
West Suburban Center (Geneva) location.
Duties and Responsibilities: - Resolve escalated IT support issues requiring deeper technical knowledge
- Maintain and troubleshoot user access, file permissions, and shared resources
- Develop and maintain automation scripts (e.g., PowerShell, Python) to streamline IT operations
- Support internal tools, including SharePoint, Power Apps, or custom-built apps
- Collaborate with data and dev teams to support application deployments or upgrades
- Assist with infrastructure improvements and tech rollouts
- Train users on tools and basic troubleshooting techniques
- Perform other related duties and/or responsibilities as assigned or required.
Who You Are:
You're driven, compassionate, and excited to bring your unique skills to a purpose-driven organization. You have a strong commitment to our mission and:
- Bachelor's in Computer Science or related field (or equivalent experience)
- 3+ years in IT support, including scripting and systems troubleshooting
- Familiar with PowerShell, SQL, Microsoft 365 admin tools
Why Join Us:
- Make a Difference : Every role at Northern Illinois Food Bank directly impacts the lives of those we serve.
- Flexible Work Environment : We value work-life balance and support hybrid work models.
- Comprehensive Benefits : Enjoy medical, dental, vision, retirement plans, paid time off, and more. The starting salary range for this position is $39,845 - $48,592 /annually , based on skills and experience.
- Growth Opportunities : Invest in your career with professional development, career mapping, and leadership training.
- Inclusive Culture : Join a diverse, collaborative team that values equity and belonging.
How to Apply: Are you ready to make a difference? Apply online at Please submit your resume and a brief cover letter that highlights your passion for our mission and your relevant skills.
Northern Illinois Food Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage individuals from historically under-represented communities and individuals with lived experience of hunger to apply.