IT Support

Mountain View, California

Robert Half

Provided A/V support to conference rooms, town halls, board meetings, using Zoom, MS Teams, Poly, Crestron, Logitech, and Yealink.
Led cross-functional support efforts, working with other department leads, mobile, and engineering team.
Utilized Azure and Intune to support cloud-based endpoint management of Windows and IOS Devices.
Used TeamViewer to provide remote support to offsite users to complete tasks and resolve incidents.
Logged incidents in Service Now, monitored metrics, diagnosed chronic issues, and created Knowledge Base articles.
Supported Lenovo and Surface laptops, MacBooks, iPads, iPhones, Windows, IOS, Android, Intune, HP printers.
Installed, configured, and troubleshot user workstations and related hardware, software, and system issues.
Must be able to speak Japanese.
Contract to hire after 6 months.
Hours are 12-8 PM PST.

Date Posted: 02 May 2025