It Support Analyst

6-Month Temporary Contract - IT Support Analyst
We're seeking a Service Desk/Desktop Support Analyst to provide remote troubleshooting and phone queue support as backfill while a full-time employee assists with a refresh project.
In this role, you will handle technical support requests , resolving and escalating complex issues related to Windows, Active Directory, Office 365, VPN, BitLocker, Intune, and ServiceNow . Responsibilities include device imaging, inventory management, mobile device setup , and creating documentation and FAQs . Strong customer service and communication skills are essential.
Candidates should have 2+ years of IT support experience , proficiency in Active Directory and ServiceNow , and familiarity with Cisco telephony and SCCM .
Location: On-site in Wilmington DE, providing technical assistance in a high-paced environment.
Pay and Benefits
The pay range for this position is $25.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Wilmington,DE.
Application Deadline
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.