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The key skillsets to focus on:- IT certifications or equivalent work experience preferred
- 3+ years' experience supporting desktop and application technologies required such as desktops/laptops, printers, and handheld scanners along with a strong working knowledge of the Windows OS and desktop productivity tools such as MS Office.
- 2+ years' experience supporting the following applications and technologies preferred:
- Virtualization Technologies
- Active Directory
- Networking Protocols (e.g., TCP/IP, DNS, DHCP)
- VPN Applications
- Microsoft Products and Applications (e.g., Windows OS, Office Suite, Teams)
- Web Browser Support (e.g., Chrome, Edge)
- IT Service Management Systems (e.g., ServiceNow)
- Operating Systems (Windows, MacOS, Linux)
- Mobile Device Management (MDM) solutions
- File Sharing Platforms (e.g., OneDrive, SharePoint)
- Remote Desktop Protocols and Tools
- Email Systems and Protocols (e.g., Microsoft Exchange, Outlook, IMAP/SMTP)
- Endpoint Security Solutions
- Printer and Peripheral Support
- Collaboration Tools
Date Posted: 04 April 2025
Job Expired - Click here to search for similar jobs