IT Systems Support Administrator (Windows Focus)
Location: Guildford, Surrey
Salary: Salary based on experience PLUS a truly blue chip benefits package including health benefits, a superb annual performance-based bonus and top tier pension.
About the Role:
Join a well-established technology company in their search for an enthusiastic IT Systems Support Technician. This role is based in the Guildford office, supporting the organisation s IT infrastructure and delivering excellent service to users across the business. You ll work alongside a skilled IT team, helping to ensure the stability, security, and efficiency of critical systems.
Responsibilities:
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Provide 1st and some 2nd line support for users
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Troubleshoot and resolve common IT issues (e.g., password resets, software installations, hardware malfunctions)
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Assist with hardware and software setup and configuration for users
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Perform regular IT operations and maintenance tasks
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Escalate complex issues to senior team members when necessary
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Develop technical skills through mentorship and hands-on experience
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Help maintain departmental documentation and assist with equipment inventory management
Essential Skills & Experience
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Strong experience with Windows 10/11 administration
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Proficient in Microsoft 365/Teams
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Basic networking and patching knowledge
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Physical hardware management (laptop provisioning)
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Awareness of cybersecurity best practices
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Good communication skills across all business levels
Desirable Skills
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Experience with VMware vSphere, Microsoft Exchange (on-prem), and Cisco networking
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Knowledge of backup technologies
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Certifications such as VCP, MCSE, or CCNA are highly valued
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Familiarity with RHEL or other Linux systems
Additional Information
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Occasional travel required must hold a valid UK driving licence
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Opportunity to learn and grow with a forward-thinking team, supporting both technology and energy sectors
Apply today if you're ready to contribute to a company with a bright future in a rapidly evolving industry.