IT Specialist with Security Clearance

Top Skills' Details
1. Secret Clearance
2. Security+ CE certification
3. A minimal amount of desktop support, troubleshooting, help desk experience, or a general interest in IT Nice to Haves:
- Ability to lift 50 lbs
- Aptitude for dealing with computers in general and a good attitude
- Willing to train the right person with a good attitude and personality. Secondary Skills - Nice to Haves
troubleshooting
ticketing system
secret clearance
security+ Job Description
Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Assists information engineers on application of special knowledge to coding, testing, implementation and documentation projects. Additional Skills & Qualifications
Must be autonomous and able to interact with high ranking officials. Employee Value Proposition (EVP)
Supporting the Department of the Navy and Marines to provide IT services via the NMCI (Navy Marine Corp Intranet). They're supporting one of the largest intranets in the world, supporting over 600,000 seats across the globe. They're on the next iteration of the program which will be 5 years. This team is very cohesive and many have been on the team for a long period of time, so stability is definitely a perk. While everyone works out of what they call base ops, taking calls and supporting the customer, there are opportunities to elevate and solely support customers if they want. Once the consultant gets to a level where they're able to be more autonomous, they can request to do premiere work, where they'd support only one customer, but would be the sole IT support person in that building. Work Environment
The ideal candidate will work in a service desk environment, where everyone sits closely together, to be able to bounce ideas back and forth. The environment is very collaborative and the technicians typically share work or take one another on their calls to provide support to customers on base. Business Drivers/Customer Impact
NGEN is the follow-on acquisition approach to providing enterprise network services that were originally consolidated in 2000 under the Navy Marine Corps Intranet (NMCI) contract, which is considered the U.S. government's largest information technology (IT) outsourcing program, providing IT services to more than 700,000 Navy and Marine Corps users. The goals during the transition from NMCI to NGEN are to maintain continuity of services, provide an increased level of Government control, maintain information security, remain within fiscal parameters and minimize time to transition to NGEN. External Communities Job Description
The ideal candidate will be supporting a DoD contract which maintains connectivity across multiple countries. Responsible for install, configuration, service, repair, and maintenance of IT systems, hardware/software, and networking devices on a long-term contract. Requires:
- Experience providing break-fix support for desktop PCs, laptops, & networked peripherals
- Security+ CE certification required, but able to start with an A+ CE or Net+ CE cert
- Interim/Secret Clearance o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)