Apply for this Job
Top Skills' Details
1) 5+ years of experience in Desktop/Help desk support
2) Security+ CE certified
3) Experience supporting PACOM and high ranking officials
4) Must have ability to be SCI read on, day one. Essential Responsibilities:
• Configure workstations with computers and peripheral devices to support unclassified and classified network requirements.
• Assist divisional personnel in the setup and configuration of hardware and software requirements primarily on NMCI unclassified and classified networks.
• Provide initial troubleshooting and problem resolution for information technology problems throughout the Directorate.
• Assist with managing accountability and operability of information technology systems used in the Directorate.
• Assist with submitting and processing information technology trouble tickets within the Directorate.
• Maintain records and logs of equipment installations, repairs and requirements of various information technology needs throughout the Directorate.
• Identify hardware and software required at various workstations and order and configure this equipment.
• Assist Directorate leadership with critical information technology support to include off-site support.
• Assist with the management of Directorate mobile devices and other controlled communications devices used by staff Minimum Requirements:
• 5 years of experience with government unclassified or classified networks.
• Current CompTIA Security+ Certification.
• Experience with NMCI Network.
• Applicable Windows professional certifications, based on OS requirements for supported organization.
• Must have an active Top-Secret clearance and be SCI eligible.
Date Posted: 09 May 2025
Apply for this Job