IT Specialist SME (Network and Computer Systems Administrator) Location: Lanham, MD
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Employment Type: Full-time
Benefits: Full health benefits, PTO, 401(k), and some monthly travel reimbursement
Qualifications: - Must be a U.S. citizen
- Must be eligible for a government clearance
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related technical discipline
- Equivalent combination of education, certifications, and relevant experience may also be considered
- 8+ years of hands-on experience in network and systems administration, IT infrastructure engineering, cloud integration (AWS, Azure), and enterprise-level operations and maintenance support, including modernization initiatives and identity/access management solutions
Preferred Qualifications: - Secret or Top-Secret clearance
Job Duties: The IT Specialist SME is expected to support the Middleware Services Branch (MSB) in technical, operational, and managerial tasks. Their role will include:
- Technical Integration and Engineering Tasks:
a. Infrastructure modernization efforts, including cloud migrations (AWS, Azure), API management, database solutions (e.g., MongoDB).
b. Engineering and supporting Identity and Access Management (IAM) solutions, including Identity Credential & Access Management Modernization (ICAMM).
c. Managing technical dependencies, integrations, and release management. - Project Management and Program Integration:
a. Preparing project management artifacts (roadmaps, schedules, action items).
b. Facilitating meetings, workshops, and architecture design sessions.
c. Developing and managing deliverables, maintaining reporting templates and documentation. - Operations and Maintenance (O&M):
a. Certificate renewals, troubleshooting server outages (P1-P4 incidents).
b. Security vulnerability mitigations (e.g., patches), POA&M activities.
c. Health checks and proactive monitoring post-OS and software patching. - Knowledge Transfer and Documentation:
a. Facilitating knowledge transfer to government personnel or successor contractors.
b. Developing and maintaining comprehensive operational documentation, training materials, and transition plans
Required Skills: - Hands-on experience with network and systems administration in hybrid on-prem/cloud environments
- Proficient in virtualization technologies (e.g., VMware, Hyper-V) and middleware platforms
- Hands-on experience managing cloud infrastructure and migrations (AWS, Azure), including cloud networking and resource provisioning
- Strong understanding of network protocols (TCP/IP, DNS, DHCP, VPN, routing/switching) and diagnostic tools
- Experience with API management and integration of database solutions such as MongoDB
- Expertise in Identity and Access Management (IAM) and ICAMM modernization efforts
- Demonstrated ability to manage technical dependencies, integrations, and release management in enterprise environments
- Skilled in preparing and maintaining project management artifacts such as roadmaps, schedules, and action item trackers
- Ability to facilitate architecture design sessions, meetings, and technical workshops with cross-functional teams
- Strong experience in Operations & Maintenance (O&M) including certificate renewals, proactive health checks, and incident resolution (P1-P4)
- Familiarity with security vulnerability remediation, patch management, and POA&M activities
- Effective in producing and maintaining detailed technical documentation, training materials, and knowledge transfer plans
- Excellent communication and collaboration skills, particularly in government or enterprise IT environments