IT Specialist

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities Provides Tier I technical support for computers and associated networks.
Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software.
Connects personal computers and terminals to existing data networks.
Diagnoses reported hardware, software, and network problems.
Resolves problems or contacts additional technical support, as necessary.
Maintains network diagrams and circuit records.
Maintains trouble logs. Instructs users in the use of personal computers and networks.
Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
Performs basic PC, PBX, and network software administration.
Experience with varied Operating Systems
Experience with security incident response. Qualifications Active Top Secret Clearance
High School diploma and 4-5 years of related work experience Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $49,600.00/Yr. - USD $82,800.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status