IT Specialist, Mid-Level
Location
US-VA-Springfield
ID
Category
IT / Cyber Security / Network Systems
Position Type
Full-Time
Remote
No
Clearance Required
Top Secret
Overview
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.
Responsibilities
Provides Tier I technical support for computers and associated networks. - Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors.
- Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software.
- Connects personal computers and terminals to existing data networks.
- Diagnoses reported hardware, software, and network problems.
- Resolves problems or contacts additional technical support, as necessary.
- Maintains network diagrams and circuit records.
- Maintains trouble logs. Instructs users in the use of personal computers and networks.
- Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases.
- Performs basic PC, PBX, and network software administration.
- Experience with varied Operating Systems
- Experience with security incident response.
Qualifications
- Active Top Secret Clearance
- High School diploma and 4-5 years of related work experience
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $49,600.00/Yr. - USD $82,800.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status