Job DescriptionPOSITION SUMMARY: Working under direct supervision, this position supports IT Security Managers. As part of a cross-functional team, participate in the implementation and administration of security activities and solutions of low to medium complexity. (ONSITE in Jacksonville, FL). Visa sponsorship is NOT available
ESSENTIAL FUNCTIONS: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED.
- Daily Operational Activities: Participates in core security team activities, such as:
- Incident handling, ticket triage and response
- Risk and exception identification and review
- Vulnerability scanning and remediation
- Security Project Work: Participate in the:
- Evaluation, development and implementation of security controls and tools, including expanding the scope of use
- Security compliance audits
- Vulnerability assessments
- Perform system administration for all security tools
- Relationship Management: Utilizing general direction from management, consulting and advising strategic partners on assigned projects to help ensure secure solutions and services are procured, developed, implemented, and maintained.
- Governance: Develop, modify, and present security awareness program materials to enable Citizen's workforce, vendors, and customers to adopt Information Security policies, standards, procedures, guidelines, and best practices.
- Innovate and educate: Educate and train staff on information system security best practices. Participates in remediation planning processes by meeting with key stakeholders and managers to develop appropriate response action plans.
- Development & Enhancements: Actively educate self on new and emerging threats and techniques that effect Citizens and the world at large. Develops or proposes new, enhanced, or unique solutions for emerging threats and vulnerability risks.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: - Knowledge of IT Security theory/practices
- Basic Knowledge of IT Risk and Compliance theory/practices
- Basic Knowledge of relevant laws, auditing principles and incident handling
- Basic Knowledge of IT Infrastructure/ architecture/ roles and responsibilities
- Basic Knowledge of IT Security frameworks such as NIST, CIS Critical Security Controls
- Basic Knowledge of IT Engineering principles
- Ability to work independently
- Effective communication skills with ability to conceptualize
- Ability to use tools and techniques to gather data
- Proficiency in MS Office and query reporting
- Conceptualize requirements into comprehensible models
- Ability to work on multiple initiatives at once
- Business presentation skills
- Time management skills
REQUIRED EDUCATION AND EXPERIENCE: - High School Diploma GED
- Associate/Technical Degree OR 2 years relevant experience, OR a combination of both college and experience equivalent to 2 years
AND
- 0-1 years professional experience in IT Security, Infrastructure, Operations or Support organizations. Associate degree in related field (2 years of relevant experience may substitute for degree, for a total of 2 years of relevant experience)
Additional education may count towards work experience
SCOPE/COMPLEXITY OF WORK: - What percentage of time is accountable for transactional, day-to-day operational support? 75%
- What percentage of time is accountable for short-term operational goals? 25%
PHYSICAL REQUIREMENTS: Continuous: Stationary position, Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information.
Occasional: Travel.
Relocation Assistance is available for this position
Visa sponsorship is not available for this position
About Us Searching for a place to make your mark? Every great team depends on the individual contributions of its members - the skills, talents, and the passion that each team member brings. At Citizens, we're building a workforce of top achievers committed to our company's mission and vision. Our company values the knowledge that comes from experienced and dedicated individuals with a variety of backgrounds, in or out of insurance.
Citizens' mission is to serve the people of Florida as the state's insurer of last resort, and as an innovative thought leader focused on promoting a healthy property insurance market. We stand proudly by our values of being Committed, Accountable, Responsive and Empowered.
At Citizens, we are a team of dedicated, service-minded professionals committed to our policyholders. Come achieve and maximize your potential with us.
About the Team We offer unlimited career potential, excellent training and development opportunities, and a structured Career Development program to explore future roles of interest while growing and developing in your existing role.
Citizens offers a competitive compensation and benefits package that includes comprehensive medical/dental, Retirement Savings Plan, Vacation and Sick Time, EAP, Tuition Reimbursement, Community Service and much more.
• Retirement savings plan with a generous company match
• Medical, dental and vision coverage
• Company Paid employee basic life insurance and short-term disability.
• Generous paid time off: vacation, sick and holiday leave
• Employee Assistance and Wellness Programs
• Tuition reimbursement
• Professional and leadership development opportunities
• Company Paid Parking
• Employee recognition programs
• Relocation assistance (where applicable)
• Community and volunteering opportunities
• Casual dress
Citizens is proud to be an Equal Opportunity Employer.