Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The IT SAP Specialist will be a member of the SAP Center of Excellence with a focus on SAP Sales and Distribution (SD) for all SAP instances across the globe. This role reports to the SAP COE Sr. Director who is responsible for the SAP COE functional capabilities, configuration, and support. The SAP COE will ensure 24/7 support, maintain service levels, and uphold the highest quality in system and technology support.
Responsibilities:
- Support end users by troubleshooting issues, providing training, and offering guidance on SAP SD functionality and best practices.
- Provide expertise and guidance on SAP SD functionality, including order processing, pricing, billing, and contract management processes.
- Design, configure, and customize SAP SD modules to meet business needs and to ensure optimal levels of performance.
- Collaborate with stakeholders, including business users, BRMs, other SAP teams, and external vendor, to gather Change Request requirements, define scope, and prioritize initiatives.
- Conduct system testing, including unit testing, integration testing, and user acceptance testing, to ensure the quality and reliability of SAP solutions.
- Develop and maintain documentation, including functional specifications, configuration guides, and user manuals, to support SAP SD implementations and enhancements.
- Analyze business processes related to Sales and Distribution to identify areas for improvement and optimization.
- Collaborate with the broader IT team to integrate SAP SD with CRM, CPQ, Ariba, Taulia, MaintainX, mCompanion, PayMetrics, MOM and other systems and applications, ensuring seamless data flow and system interoperability.
- Collaborate with cross-functional teams and external partners to define IDOC/EDI standards, map SAP fields and business processes to IDOC/EDI transactions and troubleshoot IDoc/EDI-related issues to ensure data accuracy, compliance, and timely processing of transactions.
- Participate in project planning, estimation, and resource allocation activities to ensure successful delivery of SAP SD projects on time and within budget.
- Stay current with SAP releases, updates, and industry trends to identify opportunities for innovation and continuous improvement.
Qualifications:
- In-depth knowledge of SAP SD functionalities, including procurement, inventory management, goods receipt, goods issue, and warehouse processes.
- Proficiency in IDoc and EDI concepts, including configuration, mapping, and monitoring, with hands-on experience in setting up IDoc types, message types, partner profiles, and EDI communication channels within SAP systems.
- Strong understanding of integration points between SAP SD and other SAP modules, such as SD/CS, PP/QM, and FI/CO.
- Experience with SAP S/4HANA and familiarity with SAP Ariba applications is highly desirable.
- Excellent analytical, problem-solving, and communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.
- Proven ability to work independently and as part of a team, with a focus on delivering high-quality solutions that meet business needs.
- Bachelor's degree in MIS or CS preferred, or relevant concentration, with 8+ years of experience; or a Graduate Degree (Masters) in MIS or CS preferred, or relevant concentration, with 6+ years of experience; or relevant and equivalent business or IT experience of minimum of 10 years.
Salary range:
$112,700.00 - $202,900.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology.