IT Project Manager

Salary: Negotiable
Location : Lynchburg, VA
Job Type: Full-time
Job Number: 03391
Department: Information Technology
Opening Date: 04/29/2025
Closing Date: 5/23/:59 PM Eastern

Description

Manages projects requiring advanced technical and professional expertise, analyzing intricate City operations and overseeing the development, design, implementation, and maintenance of information systems and related programs across all City Departments.

This position has flexibility for hybrid remote opportunities after 6 months and the completion of the departments non virtual orientation and training.
Essential Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties to provide direct or indirect service to the citizens may be assigned.

• Leads cross-functional project teams in systems analysis, design, development, and implementation of the City's enterprise systems and applications.
• Execute, and oversee information technology projects, ensuring they are completed on time, within budget, and meet the specified objectives and requirements.
• Act as a liaison between business and technical aspects, manage project teams, communicate with stakeholders, serve as a liaison to vendors, and facilitate effective communication between vendors and stakeholders.
• Follows the City's established project management methodology while generating standardized project documentation.
• Analyzes client departmental procedures and/or problem areas and takes part in feasibility studies for the potential application of information systems.
• Creates system documentation.
• Participates in the installation, configuration, implementation, operation, and maintenance of software packages.
• Tests and implements programs to interface and integrate applications and databases.
• Coordinates major releases for software applications, encompassing both in-house developed and packaged solutions.
• Performs data analysis and data migrations.
• Acts as the primary liaison with external software suppliers for application support and enhancement initiatives.
• Develops, documents, and maintains procedures for the efficient operation of application software.
• Meets with user representatives and discusses operational problems/developments and related existing or potential computerized applications.
• Comprehend system operations and deliver user assistance for enterprise software solutions.

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following:

• Other duties to provide direct or indirect service to the citizens may be assigned.
• When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

Minimum Education and Experience Required

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree (B.A.) from a four-year college or university in computer science, information systems, or a related field, along with at least four years of professional experience in information systems-or an equivalent combination of education and experience-is required.
• PMP or an equivalent project management certification is preferred
• A proven record of completing projects on time and within budget is necessary.
• Advanced proficiency in Microsoft Excel and Word, with the ability to efficiently manage and analyze data and produce high-quality documentation.
• Demonstrated experience working with Microsoft SharePoint, Teams, and Planner.

Other Qualifications

Language Skills:

Demonstrated ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Proven skill in drafting reports, business correspondence, and procedure manuals. Adept at presenting information clearly and addressing questions from managers, clients, customers, and the public.
Reasoning Ability

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Interpersonal Skills

Solid interpersonal and conflict resolution skills to support users and business processes for all City Departments. Conflict resolution skills for working with client users and operational staff.
Technical Knowledge

Understanding of IT infrastructure, software, and hardware.
Leadership Skills:
Ability to lead, motivate, and manage project teams.

Additional Requirements

• Possession of valid driver's license issued by Commonwealth of Virginia with an acceptable driving record that meets the criteria of the City.
• Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment. May also be required to complete higher levels of NIMS training as determined appropriate for the position.

The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the City's goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services.

• Employees in full-time positions are eligible for the following benefits:
  • Medical, dental, and vision coverage
  • Retirement through the Virginia Retirement System (VRS);
    the City's contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit
  • Life insurance at no cost to the employee
  • Optional benefits such as 457 deferred compensation, Roth IRA, flexible spending accounts, etc.
  • Eligibility for parental leave and tuition assistance
  • Paid Time Off
• Employees in hourly and part-time positions may be eligible for benefits depending on the position

Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans

Additional information about City benefits can be found on our and in the
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1. Can you provide an overview of your project management experience?
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2. How do you prioritize tasks and manage deadlines when juggling multiple projects?
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3. Can you describe a time when a project faced significant scope changes? How did you handle the situation?
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4. How do you keep stakeholders informed and manage their expectations during a project?
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5. Describe a challenging project you managed. What obstacles did you face, and how did you overcome them?
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6. How do you handle conflicts within your team or between team members and stakeholders?
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7. What tools and software do you typically use for project management, and how have they enhanced your efficiency?
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8. How do you define and measure project success? What key performance indicators do you track?
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9. Describe your background/knowledge of Financial systems.
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10. Describe your background/knowledge of Human Resource systems.
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DMV Release Notice: This position requires a valid driver's license and acceptable driving history. I hereby certify that I have read the DMV Record Release Notice, and give the City permission to obtain my driving record.

• Yes
• No
• I do not currently possess a Virginia Driver's License

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If you answered in the above question that you currently possess a Virginia Driver's License, please provide your License Number.
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(Current Out-of-State applicants and applicants who have had an Out-of-State Drivers License at any time in the last 3 years): I agree to provide, WITHIN 2 WEEKS OF MY APPLICATION, a copy of my driving record from that state where I am currently licensed or have been licensed within the past 3 years. I will contact Human Resources within 2 weeks if I am unable to obtain my out of state driving record in that time. I understand that my application may not be considered for this position until I submit my out of state driving record.You can email this information to , or fax to or mail this information to Human Resources, 900 Church Street, Lynchburg VA 24504. Include the name of the position for which you are applying. If you have a driving record less than 30 days old you can upload as an attachment to your application.

• Agree to provide record within 2 weeks of application date
• Do not agree (I understand I will no longer be considered for this position if I disagree.)
• Not applicable (I have not had an Out-of-State Driver's License during the past 3 years.

Required Question