IT Operations Specialist

Our client in the autonomous vehicle space is looking for a highly motived, detailed-oriented IT Operations Specialist to join their team and support the Technical Operations team in a dynamic and fast-paced Fusion Center environment. This role is on-site in Southwest Las Vegas and is instrumental in capturing, analyzing, and documenting key operational workflows and dependencies. This is a contract position. Responsibilities: Shadow multiple operations team members to observe day-to-day workflows and system interactions Document processes, dependencies, bottlenecks, and pain points in current technical operations Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows Assist in developing process improvement recommendations and operational documentation Provide technical feedback and support where appropriate, aligning with operational goals Communicate findings effectively to both technical and non-technical stakeholders Requirements: Strong analytical and documentation skills Excellent communication and interpersonal skills Ability to work independently and collaboratively in an on-site, high-security environment - Prior experience in at least two of the following technical domains: Real-time technical operations Advanced TCP/IP networking Cellular networks AWS cloud computing Kubernetes Windows workstation support Experience in an operations center, NOC/SOC, or similar real-time support setting Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation Experience interacting with DevOps or Infrastructure teams in a production environment 5+ years of experience About Vivo Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing in mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time and that our candidates and employees thrive when given honest feedback and an opportunity to grow. Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee. Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you. Vivo We Get People.