At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role.
Job Description:
The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions. The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects. This position may lead and guide other IT staff.
• Provide project leadership to ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff
• Translate customer and business requirements into practical and affordable solutions; minimize customizations
• Monitor and communicate the financial aspects of each project, such as review billing charges, mitigate budget, and actual variances
• Facilitate evaluation and vendor selection of business solutions using established selection methodology when applicable
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Leverage outside vendors, contractors, technical teams, and other departments to drive for results
• Other duties as assigned
Required Skills:
General:
- Work in a fast-moving, dynamic environment with an emphasis on security, accountability, and compliance.
- Excellent customer service and communication skills.
- Proactivity (self-starter); can get work done remotely with minimal help or supervision.
- Ability to work independently and in a team environment.
Microsoft M365/Entra Administration:
Basics:
- Strong understanding of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Intune.
- Experience with cloud migration and integration projects.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Experience with scripting and automation (e.g., PowerShell).
- Familiarity with security and compliance best practices.
Support & Training:
- Provides technical support and training to end-users on M365 applications and features.
- Serves as a third-level escalation point for users and IT staff.
Collaboration & Documentation:
- Collaborates with IT teams and stakeholders to design and implement M365 features.
- Creates and maintains detailed technical documentation.
Monitoring & Performance:
- Monitors performance, availability, and configuration standards of M365 services.
- Identifies and implements performance and usability improvements.
- Keeps up-to-date with the latest M365 features, changes, updates, roadmaps, and releases.
Job ID: 149817BR
City: GREENVILLE
State: South Carolina
Country: United States
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.