IT Network & Systems Engineer page is loaded IT Network & Systems Engineer Apply locations Flixborough time type Full time posted on Posted Yesterday job requisition id R8285
SUMMARY OF THE ROLE
An exciting opportunity has arisen to join the UK & Ireland IT team. The team support the whole UK organisation with both IT, OT and Networks.
The main purpose of this role is to:
Ensure that end user experience is always at desired levels by providing day to day support and project support on all IT & OT related matters and interactions or incidents from local users.
Managing tickets from our internal customer support system (Caretaker SMAX) to enable optimal productivity and efficiency in day to day operations for penguins in the local company.
This role will have a particular focus on network support.
Responsibilities:
Support UK & Ireland's Local area IT network regarding VLAN and DHCP configuration along with switch configuration/installation and patch management.
Support Local Operational Technology (OT) network and servers along with their VLAN, DHCP and switch configuration/installation and patch management - including links to SCADA/PLC devices.
Support Local Facilities network patch management, VLAN and DHCP configuration, Spanning Tree Protocol along with switch configuration/installation.
Support Local Wireless Access Points by ensuring optimal coverage and availability
Manage site CCTV Cameras & Server along with associated local VM
Manage site access control systems along with associated local VM
Assist 3rd Party Network support team in maintaining all UK ISP internet connections and routers for UK & Ireland
Responsible for all incidents, events, and service requests that are assigned to be resolved and attended to within the service levels dictated at the End to End Framework by regular KPI reporting and monitoring
Assist and support end-users (1st and 2nd Level) by trouble-shooting IT systems and software, registering and follow-up on caretaker tickets, provide training to ensure that Digital IT tools are used effectively and become a source of competitive advantage
Assist site Operations by ensuring operations have regular contact with IT by being their key contact regarding IT systems functionality and for process improvement support, especially where IT systems/processes can improve business efficiency
Coordinate with IT vendors in the installation of systems, devices, and components and troubleshooting problems to enable the smooth running of everyday business operations.
Responsible for fully documenting Network infrastructure and keeping documentation up to date.
Will be required to assist other members of local/regional IT in general activities and assist in project work as and when necessary.
Some UK & International travel will be required, a full driving license is therefore preferable.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
What we are looking for:
- BA / BSc
- ITIL Foundation is desirable
- Proficient in English - report writing is required as part of the role
Skills: - required
- Proficient in Cisco/Meraki Switch & AP infrastructure along with CLI configuration
- CCNA Certification
- DHCP/Static IP configuration
- STP (Spanning Tree Protocol)
- VLAN Configuration
- WAN - Fortinet desirable
- Local VM Setup and Maintenance
Additional: - preferred
- Strong 1st & 2nd Line Desktop/IT Support Skills
- Deep understanding of all O365 Products
- Good knowledge of 0365 Power Automate
- Practical experience with Ubiquity Networks
- Good understanding of Operational Technology (SCADA/PLC)
- General understanding of Teams Telephony
- Azure/Entra Administration
- Paxton Access Control/Fire Reporting administration
- CCTV Maintenance & Administration (Dahua DSS)
- VM & Local Switch Patch Management
What we offer:
- Competitive benefits
- Supportive international work environment
- Internal corporate culture founded on our values; Loyalty, Care, Respect and Boldness
- Opportunities for personal and professional development
POSITION INFORMATION
Company:
Jotun Paints (Europe) Ltd
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
20.06.2025
WHO WE ARE
Jotun in Europe and Central Asia (ECA) has 18 different legal entities and operates 7 production facilities. The region has approximately 2000 employees who work across four markets: Marine, Protective, Powder and Decorative. Jotun ECA is committed to an ambitious growth strategy. Our employees are the real value in our companies as individuals and teams. We strive to provide our employees with meaningful and challenging work, rewarding them through continued learning and development driven by our values of Loyalty, Care, Respect and Boldness.Jotun Paints (Europe) Ltd's head office is based in Scunthorpe, North Lincolnshire and the Factory has been operational for over 30 years producing coatings to be distributed throughout Europe. We also have various sales offices located around the UK and Ireland with the company employing more than 270 people working across the Marine, Protective, Powder and Decorative markets. The company is people orientated offering opportunities for progression, learning and development in a friendly and supportive work environment undepinned by Jotun's core values; Loyalty, Care, Respect and Boldness.
Visit our Career Page to know more about life at Jotun.
Jotun's company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now.