Job Details
Job Location
13th Street - Oakland, CA
Position Type
Full-Time
Education Level
Bachelors Degree Preferred
Salary Range
$75000.00 - $95000.00 Salary/year
Description
Mission Statement
Through the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, COMMUNITY.
Five Keys Overview
Five Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.
Our Core Competencies
A well qualified candidate has the capacity to communicate effectively , collaborate with others while building positive relationships , demonstrates strong problem solving skills , has a dynamic learning mindset , and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence .
What it's really like to join our agency
At Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We've made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.
BENEFITS
We offer very low monthly costs for medical, dental, and vision insurance, along with generous time off. Various pre-tax flexible spending accounts and retirement account 403(b) are available. We provide annual reimbursements up to $100 towards gym membership, smoking cessation, and weight loss programs. Annual athletic event participation and annual massages are reimbursed up to $50. Other Company-paid benefits, including free wellness-related apps, an Employee Assistance Program, and a comprehensive mental health care platform, are available to you and your dependents.
JOB SUMMARY
The IT Network Security Administrator position reports to the Director of Technology and Assessment and is accountable for managing network security systems and supporting the creation and maintenance of processes and procedures for detecting, investigating, and defending Five Keys systems and data from network security incidents. Contribute to the overall success of the IT Team by effectively completing assigned tasks and achieving related objectives
We seek someone who insists on maintaining a positive attitude and enjoys supporting a diverse group of people. If this job is for you, you always display and maintain the highest level of professionalism and confidentiality while maintaining firm boundaries. You must also be able to work and communicate effectively with all levels of management.
Qualifications
JOB DUTIES AND RESPONSIBILITIES
• Implement and maintain network security controls by coordinating with the IT Team on projects related to Five Keys domain cybersecurity, mobile device management, and Google Workspace cybersecurity
• Coordinate with the IT team on a range of projects to implement and maintain robust network security controls, including:
• Domain Cybersecurity: Collaborate on initiatives to protect Five Keys' domain from external threats, such as phishing attacks, malware, and unauthorized access. Implement and manage security tools, conducting regular security assessments, and educating staff on best practices
• Mobile Device Management: Work with the IT team to develop and enforce security policies for mobile devices used by Five Keys' staff. Implement mobile device management (MDM) solutions, configuring security settings, and monitoring for potential threats
• Google Workspace Cybersecurity: Assist in securing Five Keys' Google Workspace environment by implementing and managing security controls, such as access controls, data loss prevention (DLP) measures, and threat detection
• Network Security Cameras: Oversee the operation of the security camera system, including real-time monitoring, reviewing recorded footage for investigations, and ensuring the proper functioning of all cameras and related equipment. Identify and report any technical issues
• Proactively communicate system status and performance insights through clear and concise reports
• Respond to and investigate network security incidents, breaches, or attacks; identify root causes and implement solutions
• Develop, implement, and enforce security policies, procedures, and standards for network security to protect data and infrastructure
• Continuously monitor network traffic for security threats, vulnerabilities, and unusual behavior using,
• Conduct training sessions for employees on network security best practices and the importance of protecting sensitive information
• Develop and implement data backup strategies and disaster recovery plans for network security infrastructure in case of system failure or security breaches
• Conduct regular cybersecurity audits to identify vulnerabilities, inefficiencies, and potential violations. Follow the guidelines provided on the Five Keys Data and Acceptable Use Policy
• Ensure consistent quality of service by adhering to established organizational standards
• Continuously enhance technical knowledge and skills by participating in relevant educational workshops and training
• Provide comprehensive technical support to the company's computer users (staff and students), addressing their IT-related needs
• Assist end-users with the installation and adoption of new software and procedures through effective guidance and training
• Safeguard all information system assets against unauthorized access, use, disclosure, disruption, modification, or destruction
• Protect systems by defining and enforcing appropriate access privileges, control structures, and resource allocation
• Other duties as assigned KNOWLEDGE AND SKILLS
• Able to maintain strict confidentiality and take all precautions when handling sensitive information
• The ability to think proactively and actively seek opportunities and purposeful solutions
• Excellent verbal and written communication skills with the ability to explain technical information to a variety of internal and external stakeholders
• Highly proficient in installing and using software to protect sensitive information
• Advanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases
• Proficiency in Network Security:
• Firewall Management: Configuration, rule creation, and troubleshooting of firewalls (stateful, next-generation)
• Intrusion Detection/Prevention Systems (IDS/IPS): Understanding their function, signature management, and log analysis
• VPN Technologies: Implement and manage various VPN solutions (IPsec, SSL VPN).
• Network Segmentation: Designing and implementing network segmentation strategies for enhanced security
• Security Best Practices: Knowledge of common network vulnerabilities and mitigation techniques
• Staying up to date with the latest threats and vulnerabilities
• Understanding cloud networking concepts (VPCs, subnets, security groups, network ACLs) in platforms like AWS, Azure, or GCP
• Ability to effectively and efficiently work in an office with high levels of self-accountability EDUCATION AND WORK EXPERIENCE
• Required at least 3 years of IT Network Security Experience
• Bachelor's degree in Computer Science, Computer Engineering, IT, or other related field preferred PHYSICAL REQUIREMENTS
• To promote the health and safety of its employees, those we serve and our local communities, Five Keys requires that all employees must be fully vaccinated against COVID-19 and/or adhere to all weekly testing and safety measures. Employees may also request and receive approval for an exemption from this policy. Exemptions are granted to accommodate a medical condition or sincerely held religious belief
• Must wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed
• Frequent talking and hearing conversations
• Long periods of walking, sitting at a desk and/or computer station . click apply for full job details
Date Posted: 10 April 2025
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