Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.
Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.
POSITION SUMMARY: Working within the Digital Hands' Security Operations Center (SOC), the Network Security Engineer is responsible for managing, optimizing, and securing the network infrastructure for Digital Hands' enterprise clients. This role involves taking a leadership position within the team, handling complex security incidents, designing and implementing network security solutions, and mentoring junior team members. The Network Security Engineer will also work closely with customers and vendors to ensure the highest levels of security are maintained. The individual is a SME in at least two firewalls such as: Fortigate, Palo Alto, and/or Cisco.
DUTIES AND RESPONSIBILITIES:
- Lead the design, configuration, and optimization of advanced network security solutions, including firewalls, routers, switches, SD-WAN, and load balancers (e.g., Cisco, Palo Alto, F5).
- Implement and manage complex SIEM integrations and security monitoring solutions.
- Act as a subject matter expert in network security, providing advanced support for incident response and security events.
- Collaborate with customers, internal teams, and vendors to deliver highly customized security solutions and strategies.
- Take a leadership role in vulnerability assessments, security audits, and network penetration testing.
- Oversee the creation and management of security policies, firewalls, VPNs, and other network security protocols.
- Ensure ongoing system health through updates, patch management, and vulnerability remediation.
- Lead initiatives for improving network security posture and ensuring compliance with industry standards.
- Develop and implement advanced alerting mechanisms within security systems.
- Mentor and provide technical guidance to junior team members, ensuring high standards of performance and knowledge sharing.
- Document and report on network security status, incidents, and improvement opportunities.
- Perform other duties as assigned.
EDUCATION AND WORK EXPERIENCE: - Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience).
- 6+ years of hands-on experience in network security.
- In-depth knowledge of firewalls, routers, SIEM solutions, SD-WAN, cloud security, and load balancers.
- Strong expertise in network protocols (SSL, DNS, IPSEC, BGP) and security best practices.
- Extensive experience with cloud environments (e.g., AWS, GCP, Azure) and securing cloud infrastructures.
- Proven experience leading security incidents and contributing to the overall security strategy.
- Industry certifications such as CISSP, CCNA, NSE 4-7, PCNSE, PCNSA, or equivalent are highly desirable.
- Experience in mentoring, training, and leading teams.
- Excellent communication, presentation, and documentation skills.
KNOWLEDGE, SKILLS AND CHARACTERISTICS REQUIRED: - Promoter of cross-team collaboration and growth.
- Excellent Analytical reasoning, creative problem solving, problem sensitivity.
- Excellent communications, presentation, and listening skills.
- Excellent organizational and time-management skills and the ability to prioritize.
- Flexibility and adaptability to change.
- Excellent customer service skills.
Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at .
Digital Hands participates in the U.S. Government's E-Verify program to determine employment eligibility. In compliance with the federal government, all hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, please visit dhs.gov/e-verify.
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