IT Manager

Melville, New York

EPSG

Generate and oversee documentation of IT processes, procedures, and troubleshooting guides.
Oversee the regulatory compliance via Vanta including the tracking and status of SOC2 and PCI controls and testing.
Assist with onboarding and offboarding of employees and sales partners
Manage and coordinate user access control to all systems.
Manage change control process including working with our vendors to ensure compliance to security requirements and the SLDC process.
Track employee training via KnowBe4 including maintaining campaign management.
Oversee the procuring and maintaining IT inventory, including hardware, software licenses, and other IT assets
Coordination of support with our helpdesk / flexible team. Tracking tickets, solutions, and user fulfillment. Handling of desktop and user issues
Manage IT projects, including coordinating tasks, tracking progress, and preparing reports for IT management.
Prepare daily reporting and monitoring IT systems and networks for compliance and security.

Date Posted: 19 May 2025