The IT Manager will be a key member of a small, agile team operating in a fast-paced, high-energy environment, supporting Crowther Roofing and Cooling across Fort Myers, Sarasota, Jupiter, and Malabar locations. The ideal candidate will be a sharp, fast learner with proven experience in Systems, Security, and Networking. This role may also involve providing day-to-day desktop support during high-demand periods. Candidates must have hands-on experience managing both on-premises and cloud-based servers, as well as other core business technologies, with the ability to meet evolving business timelines and priorities. This position is primarily based in Fort Myers.
Responsibilities
- Reports to the President of Crowther Roofing and Cooling
- Coordinate initiatives with the Director of Information Technology at Roofing Corp of America.
- Design, develop, implement, and coordinate systems, policies, and procedures for Crowther Roofing and Cooling and ensure they comply with RCA/First Service Policies.
- Manage annual IT budget for Crowther Roofing and Cooling
- Manage multiple projects, allocate resources effectively, and ensure projects are on time and within budget.
- Manage and assist information technology staff by assigning day-to-day tasks and directing long-term projects to ensure they are completed on time and within budget across multiple sites. Conduct performance reviews.
- Oversee and contribute to the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, virtualization and supporting network and storage infrastructure.
- Oversee vendor relationships and handle the procurement of computer hardware, software and accessories.
- Plan, organize, control, and evaluate IT and electronic data operations. Ensure proper disaster recovery solutions are in place.
- Collaborate closely with the end-user community to ensure IT services are meeting their needs.
- Drive IT governance and compliance initiatives aligned with industry standards such as NIST & SOX.
- Ability to conduct business and provide Customer Service in a professional manner and travel to various office locations as needed.
- Respond to after-hours requests
- Other duties as assigned
Qualifications
- 5 years+ of working experience as an IT Manager leading a team or relevant experience
- Hands-on experience with on-premises computer networks, network administration, and network installation
- Expertise in Office 365 administration, including Exchange Online, SharePoint, Teams, OneDrive, and Intune.
- Experience with Microsoft Server Operating Systems and SQL Server
- Expertise in data center management and data governance
- Hands-on experience with Cloud Computing Platforms, Microsoft Azure preferred
- Familiarity with SOX Compliance and other regulatory issues, particularly in the Construction sector a plus.
- Excellent written and verbal communication
- Problem-solving and critical-thinking skills
- Ability to lead and teach others
- Up-to-date knowledge of the latest IT developments
- Ability to explain highly technical concepts in simple terms
- Knowledge of best computer security practices
- Good research and analysis skills
- BA or BS in Computer Science, MIS, or similar field