IT Manager

PerkSpot is searching for an IT Manager to join our Engineering team. Founded in 2006, we are on a Mission to Save Our Members Money by providing exclusive access to the best discounts available - anywhere. We ensure employees see offers curated to their interests, allowing them to save on electronics, home goods, meal delivery, mortgages, travel, and all the other little-and big-things that will make life a bit easier.

IT Manager role will establish a formal IT function for PerkSpot to: (1) manage the integrity, security, and overall protection and performance of the current IT/telecom environment including but not limited to equipment, applications, hardware, software, and in-office and Internet (i.e., online/web-based programs/operations) and related data and information; (2) provide complete and timely technical support for issue requests by providing timely and effective issue resolution; (3) comprehensive annual IT risk assessments and implement cyber-security tools and protocols designed to identify existing and/or potential vulnerabilities; (4) enable the office and virtual environments with hardware, software, and support to maximize ease-of-use for in-person, hybrid, and asynchronous collaboration.

This position is required to be in the office 3 days a week. Our offices are located in River North just north of downtown Chicago, IL.

What you'll accomplish:

• Provide basic/routine IT services daily to employees to answer questions and resolve common IT issues (e.g., user IDs and passwords resets; scheduling IT services to review and resolve technical problems with PerkSpot equipment).
• Identify and implement new systems/applications, relevant security patches, and/or other activities designed to enhance the operational functionality and overall efficiency and effectiveness of PerkSpot's business and tools.
• Collaborate with external IT vendor partners to support PerkSpot's IT infrastructure and environment.
• Perform annual IT risk assessment and vulnerability analysis to ensure integrity and security to evidence the commitment to IT governance.
• Execute the IT onboarding and offboarding activities for PerkSpot employees.
• Develop and implement applicable IT policies and protocols to govern information management.
• Collaborate with the Engineering and external vendors to develop, test, and periodically update a formal disaster recovery and business continuity plan designed to ensure operations continue in the event of crisis or catastrophe.
• Identify and implement tools and protocols designed to enhance PerkSpot's capability to monitor and manage cyber-security applications, processes, protocols, and related activities designed to intensify the capabilities to detect and prevent any threat to any PerkSpot systems.
• Create and implement strategies for upgrading the company's network software whenever a new update is available.
• Support other IT requests and projects as needed.

What we're looking for:

• Bachelor's degree in computer science, and/or another business-related field, plus four or more years of information technology experience, or an equivalent combination of education and experience.
• 3+ years of IT experience in managing IT projects, and service delivery.
• IT certifications such as CISA, CISM, CCSP, CISSP, CRISC, and working knowledge of NIST, SOC reporting requirements highly desirable.
• Extensive and deep knowledge and application of administrating Microsoft M365.
• Proven experience implementing IT/telecom best practices, policies, and knowledge of applicable compliance requirements.
• IT asset inventory knowledge and hands-on experience maintaining inventory.
• In-depth knowledge and practical experience establishing and maintaining a secure, reliable, and efficient cloud-based IT/telecom infrastructure.
• Demonstrated experience planning and performing IT risk assessments, vulnerability analyses, and documenting/testing IT-related internal controls.
• Understanding programming, computer science, and evolving cyber-security tools, applications and future innovation opportunities.
• A clear understanding of client/server technology and network architecture.

About PerkSpot:

PerkSpot is the trusted employee discount platform that provides meaningful, personalized savings on the things that matter most. Our approach is simple, inspiring others to love where they work by offering the steepest, most intentional discounts on over 1,000 reputable brands. From local deals to big-name nationwide offerings, our 98% retention rate speaks for itself.

We are an established company with a strong foundation, growing consistently and steady. What does that mean for you? The opportunity to hit the ground running and see the impact of your work. As a leader in the industry, we're committed to doing more - developing better products, reaching more employers, and getting more members engaged with our platform. Our passion is to make every place a great place to work, starting with our own.

Your first few months as a PerkSpotter:

Providing value doesn't have to wait, from day one we are open to your big ideas. In your first few months, you will

• Meet the team. We think our people are pretty great so we want to ensure you're introduced to all of the right team members to help you succeed. You'll spend quite a bit of time with our team of Product Managers & Directors, UX Designers, as well as with our Engineering team.
• Get to know PerkSpot. Immerse yourself in the business, engage with internal stakeholders, and participate in monthly company-wide All Hands meetings.
• Sharpen your skills. You will become very familiar with the technology and tools that we use; JIRA, Microsoft M365, Slack, and Zoom just to name a few.
• See your impact. Develop and establish a formal IT function for PerkSpot.
• Participate in company-wide events. Whether it's office miniature golf or a raffle gameshow, company culture is at the forefront of our business.

The pay:

PerkSpot offers competitive industry rate salaries with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity and across teams and levels. The salary range for this position is $90,000 - $95,000 base plus $8,000 annual bonus.

The perks and benefits:

With a name like PerkSpot, it's no secret that employee perks are kind of our thing. Below are a few of the many perks and benefits we offer to our people.

• Health Benefits: Comprehensive medical, dental, and vision insurance effective on your first day of employment.
• Paid Time Off: Our generous PTO policy allows employees to take 20 vacation days and 10 sick days per year. We also recognize 10 paid holidays per year.
• Leave Benefits: Fully-paid parental leave and 100% employer-funded short-term & long-term disability insurance.
• Financial Wellness: 401(k) with company match, company equity, and free financial consulting from Mariner Financial.
• Office Perks: On-site gym access, bring your pet to work, and company-sponsored annual summer outing.
• Everyday Savings: Access to our exclusive discounts on the PerkSpot platform.

How to apply:

All applications will be kept strictly confidential. Please submit a resume and cover letter telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don't be afraid to show your spark and personality.

All positions require a full background screening.

PerkSpot is an equal opportunity employer. Offering a diverse, equitable, and inclusive work environment is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.