IT Infrastructure Engineer

Hello

Below is the job description of one of the positions we are currently hiring now. I strongly believe your skills and qualifications are a great match. Please let me know your interest so that we can discuss this further.

Job Title: Shared Services Infrastructure Engineer - Exempt

Location: Devens, MA, United States

US citizens OR Green Card

Job Description:

• The Shared Services Infrastructure Engineer in Devens has responsibility to execute Lifecycle management and Digital Modernization related project for supporting Cell Therapy operations.
• The incumbent will work to protect our operations in manufacturing with increased need for resources to support digital innovation, business continuity, and cyber security.
• Work in Shared Services team, and participate infrastructure project with digital plant teams, enterprise architect team, IT operations team, and cyber resilience team.
• Collaborate with partners and customers, such as Manufacturing, Facilities, MS&T, Supply Chain, and Quality to get alignment and endorsement on operations and resilience related initiatives.
• Execute projects of Digital Modernization and Lifecycle Management in Cell Therapy Manufacturing.
• Provide status reports of manufacturing resilience related deliverables.
• Participate in risk assessment activities to evaluate new and existing threats or vulnerabilities in Digital Plant, and prepare for remediation.
• Understand and promote site compliance with latest enterprise Cybersecurity guidelines, and provide input to site risk assessments.
• Maintain manufacturing IT architecture, infrastructure, and documentation.
• Ensure data quality of local IT assets inventory.
• Participate recovery verification activities including High availability and Onsite Application Recovery exercises.

Qualifications:

• Education: Bachelor degree in technical field or IT certificates, with 10+ years of experiences of managing IT infrastructure and applications.
• Knowledge of data center operation and IT infrastructure.
• Knowledge of network connectivity, network services, and network security.
• Hands on experiences of managing Windows Operating Systems, Windows Domains, Active Directory, and Group Policy.
• Hands on experiences of supporting Windows PC, Thin Client, mobile devices, and peripherals.
• Experience of patching of Operating Systems and applications, firmware upgrade, and Cybersecurity tools.
• Experience of managing Acronis backup and ThinManager.
• Ability to effectively communicate with both technical team and non-technical team.
• Ability to respond to urgent request and live troubleshooting.
• Ability to work on an on-call basis or overtime when required.
• Ability to work in a diverse group.
• Ability to manage multiple priorities with tight timeline.
• Basic project management skills.
• Excellent documentation and technical writing skills.
• Demonstrated creative problem-solving skills.
• Strong self-management skill and ability to work independently.
• Strong interpersonal skills in teamwork and collaboration.
• Good customer service skills.
• Understand regulatory and compliance in GMP requirements.
• Understand computer system validation.
• Strong attention to safety a must.
• Experience in pharmaceutical manufacturing is a plus.