IT Help Desk Technician

Job Details

Level
Experienced

Job Location
Corporate - Commerce, CA

Position Type
Full Time

Job Shift
1st Shift

Description

We're Hiring: IT Help Desk Technician
Based in Los Angeles Full-Time Onsite Support + Tech Challenges

Are you the go-to tech problem solver in your circle? Do you thrive on troubleshooting, staying calm under pressure, and helping non-technical folks feel empowered by technology?

We're looking for a skilled, customer-focused IT Help Desk Technician to join our team. This isn't just about resetting passwords-it's about being the face of IT support, solving real challenges, and making tech easier for everyone.

Pay: $80,000.00 - $90,000.00 per year

What You'll Do:

• Support Windows desktop/server environments (up to Windows 11 & Server 2022)

• Troubleshoot network and hardware issues like a pro

• Install and configure systems, apps, and printers

• Respond to support calls/emails with clarity and confidence

• Translate "tech speak" into plain English for non-technical users

• Work independently AND collaborate with a smart, supportive team

• Visit nearby sites (yes, reliable transportation is a must.)

What You Bring:

• Proven IT help desk experience

• Solid knowledge of Windows OS, Office 365, and troubleshooting tools

• Clear communication and excellent customer service skills

• A passion for tech and a get-it-done mindset

Bonus Points For:

• Linux support experience

• PowerShell/Bash scripting

• SQL know-how

This is a hands-on role with lots of variety and room to grow. If you're proactive, solutions-oriented, and want to join a team that values technical excellence and a positive attitude, we want to hear from you.

About Dart:
Dart is a robust distribution and fulfillment 3PL provider with a proud history since 1938, established by legendary USC baseball coach Rod Dedeaux. Dart's customer-focused and innovative approach allows us to continually expand and enhance our logistics and supply chain solutions. Headquartered in Los Angeles with operations spanning North America, our greatest asset is our team, and we prioritize their growth within a collaborative and supportive environment.

Apply now: Send us your resume (PDF preferred) and a quick note about a tech challenge you've tackled or a process you improved.

Qualifications

• Competitive Pay
• 401(k)
• Medical, Dental, and Vision Insurance Package
• Paid Time Off and Holidays

Equal Opportunity Employer - Minority / Female / Veteran / Disabled