Our well-established client is currently seeking a
IT Help Desk Specialist to join their team. This is a temp-to-hire position located near Albany, NY.
Responsibilities of the
IT Help Desk Specialist will include:
- Install and maintain hardware and operating software for micro-computers
- Provide computer hardware training to personnel, including printer setup, operations, and file management
- Conduct in-service training on electronic office software and administrative applications
- Review computer inputs/outputs with operating personnel to identify and address issues and optimize usage
- Coordinate and log hardware problems, working with computer vendors to ensure ongoing reliability
- Coordinate resolution of hardware, software, training, and production issues
- Serve as a liaison between supervisor and users for timely implementation of hardware, software, and training
- Install and maintain infrastructure wiring and assist with computer, audio, and display operations
- Perform physical tasks such as climbing ladders, pulling network cables, and maintaining electronic equipment like smart boards
Job Requirements
Qualifications of the
IT Help Desk Specialist: - Associates degree in Computer Science OR equivalent combination of education and work experience.
- Good knowledge of electronic computer use and operation, including peripheral equipment
- Working knowledge of office terminology and procedures
- Competence in operating a computer
- Ability to understand and follow oral and written instructions
- Capability to instruct others
- Accuracy in tasks and responsibilities
Pay for this position is commensurate with experience and education, up to $20/hr.
To see a full listing of all our open positions, please visit:
redShift Recruiting is the region's premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.