IT Citrix Engineer

Precision Aviation Group (PAG) is a leading provider of products and value-added services to the aerospace and defense industries worldwide. With over 1.1 million square feet of sales and service facilities in the United States, Canada, Australia, Singapore, Brazil, PAG's 27 locations and customer-focused business model serve aviation customers through Supply Chain and inventory-supported maintenance, Repair, and Overhaul (ISMRO) services.

JOB PURPOSE

The IT Citrix Engineer will play a critical role tasked with designing, deploying, and managing virtualized application and desktop environments to deliver seamless, secure, and high-performing user experiences across the organization. This position focuses on leveraging Citrix Virtual Apps and Desktops to provide scalable, centralized solutions that enable employees to access critical resources from any device, anywhere, while maintaining stringent security and performance standards. The engineer will serve as a subject matter expert, ensuring the virtualization infrastructure meets business demands and adapts to evolving technological needs.

In this role, the Citrix Engineer will take ownership of the end-to-end lifecycle of virtualized environments, from architecture and implementation to optimization and troubleshooting. They will work closely with IT teams to integrate Citrix solutions with existing systems, ensuring compatibility, resilience, and efficiency. By utilizing tools such as Citrix Provisioning Services, Citrix StoreFront, and Citrix Gateway/Netscaler, the engineer will maintain a robust platform that supports remote work, enhances productivity, and protects sensitive data. The position requires a blend of technical expertise, problem-solving skills, and a forward-thinking mindset to recommend enhancements, streamline operations, and support the organization's goals.

Beyond technical execution, the role involves documenting processes, mentoring team members, and staying abreast of industry trends to recommend enhancements that align with organizational growth. This position is ideal for a detail-oriented professional with a passion for end user compute and a commitment to delivering high-quality, dependable systems that empower the business to thrive in a dynamic digital landscape.

JOB DUTIES AND RESPONSIBILITIES

Essential Job Functions:

• Design, deploy, and manage Citrix Virtual Apps and Desktops environments to support business applications and user access.

• Configure and maintain Citrix infrastructure components, including Delivery Controllers, Cloud Connectors, Federated Authentication Services, StoreFront, and Provisioning Services.

• Implement and optimize virtual desktop infrastructure (VDI) solutions using Citrix technologies.

• Monitor system performance, troubleshoot issues, and ensure high availability of virtualized applications and desktops.

• Manage Citrix Gateway for secure remote access and integrate with multi-factor authentication systems.

• Perform regular updates, patching, and maintenance of Citrix components to ensure security and compliance.

• Collaborate with server, network, and security teams to integrate Citrix solutions with enterprise infrastructure.

• Analyze system logs and performance metrics to proactively address potential issues and improve user experience.

• Provide technical support and guidance to end-users and IT staff on Citrix-related technologies.

• Document configurations, processes, and procedures to support operational continuity and knowledge sharing.

WORKING CONDITIONS

Physical Demands: Requires sitting or standing for extended periods of time. Requires frequent walking, bending, and reaching to shoulder level. Requires occasional squatting, lifting, carrying, pushing, or pulling weights up to 20 pounds. Requires repetitive hand movement. Requires eye-hand coordination and manual dexterity. Requires corrected vision and hearing to normal range.

Equipment Operated: Ability to operate office machines and equipment and troubleshoot problems with equipment.

Work Location: Remote Travel within the USA and Canada may be required, as needed

Education/Training: Associate degree or higher or equivalent qualifications.

Experience: 3+ years of experience in IT infrastructure, with at least 2 years focused on Citrix Virtual Apps and Desktops.

Certificates/Licenses: Citrix Certified Professional - Virtualization (CCP-V) certification preferred.

We offer competitive pay, and a comprehensive benefits package designed to support your well-being and work-life balance. Full-time associates are eligible for health benefits starting the first of the month after 30 days of employment. Our benefits include four medical plans, two dental plans, vision coverage, company-paid life insurance, voluntary life insurance, short- and long-term disability, flex spending accounts, and telemedicine services. In addition, you'll enjoy vacation and PTO time accrued with each pay cycle, with a vacation carryover/payout option at year-end, 9 paid holidays, and a 401(k) plan with company match contributions.

If you're a qualified candidate with a strong drive, work ethic, and commitment to excellence, we encourage you to apply today. Visit and select the Careers tab at the bottom of the page to get started.

AA/EOE/M/F/D/V

Equal Opportunity Employer
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