We are currently seeking a Full-time, 40 hour per week, IT Business Analyst to join our Physician Practice Support Team.
THIS IS NOT A REMOTE POSITION. REQUIRES ON-SITE PRESENCE. The IT Business Analyst is a key supporting resource of York Hospital's outpatient electronic health record (eClinicalWorks). Their primary responsibilities included acting as a liaison between the IT vendor and the administrative leadership of York Hospital, improving the quality of service and analyzing practice operation needs. With a commitment to innovation, the Business Analyst will assist in the development and implementation of strategic initiatives for improved efficiency and productivity. The IT Business Analyst will be a subject matter expert for the EHR systems used to research progressive workflows, processes and solutions and assist in the implementation of these solutions.
- Drive identification of requirements across the practices and identify gaps in systems processes through the evaluation of retrospective and real-time data
- Serve as an expert and thought leader for technical business processes, developing forward-thinking workflows that promote increased efficiency and productivity at multiple levels
- Perform, evaluate and communicate thorough quality assurance
- Determine and develop user requirements to ensure maximum usability and efficiency
- Analyze the design of technical systems and functionality to determine the impact to business needs
- Source and implement new platform process and functionality
- Develop, create and provide workflow and process training materials related to EHR system
- Acts independently to conduct specific training for all staff roles and users related to the EHR system utilization
- Partners with stakeholders across the organization to develop necessary analysis, reporting and documentation. Included in this is MIPS, ACO, Medicaid Meaningful Use and other quality programs.
- Conduct daily, monthly, quarterly and annual system analytics to maximize effectiveness and troubleshoot problems
- Provide feedback and make recommendations to organizational leadership to ensure that the organization goals and objectives are optimally supported by the EHR/vendor
- Analyze data to inform business decisions
Education/Licensure/Cerifications. - High School diploma required
- Bachelor's degree or equivalent of 5 years of proven experience
Experience & Skills - 2+ years Healthcare IT Experience required; 5+ years is desirable.
- Strong Organizational and Computer Skills
- Excellent problem-solving skills and analytical mindset
- Exceptional interpersonal, written and verbal skills
- Proven Customer Service Skills.
- Demonstrated Interpersonal and Organizational Skills.
- Ability to interact with patients, staff members and other medical practices.
YORK HOSPITAL IS AN EQUAL OPPORTUNITY EMPLOYER.