IT Business Analyst

Job Description Job Description

OPPORTUNITY

Position: IT Business Analyst

Reports to: Global Director, IT

Location: Hybrid (mostly remote), Waukegan, Illinois, about 40 miles north of Chicago's Loop

Salary Range: $77,000-$90,000 - Compensation is based on education, skills, experience and other job-related factors.

Position Summary:

The Business Systems Analyst is responsible for supporting the dynamic and frequently demanding system needs of the Nielsen-Massey Vanilla team located remotely, and at the corporate office in Waukegan IL. This Role will support finance and accounting systems, people, processes, and projects, to increase functional effectiveness, resolve issues, and improve staff knowledge and operation of related applications.

Key Responsibilities:

Lead, manage, and implement changes and new functionality as needed to ensure the accuracy, integrity, and operational efficiency of Nielsen-Massey's financial system(s) and data.

Provide primary analyst support for finance and accounting ERP and associated work applications.

Work with finance and accounting team members to resolve application system issues.

Support ERP system upgrades and other major system initiatives as needed.

Participate in QA/UAT testing processes as projects or changes may require.

Coordinate internal customer UAT efforts and manage issues log as needed.

Administer project management processes and maintain documentation where needed to successfully manage assigned projects.

Maintain and track IT service requests in workflow management system.

Provide support and development of custom reconciliation processes to support onboarded EDI trading partners.

Ensure timely and thorough communication with team members and stakeholders.

Provide solutions-driven collaboration with team members' process improvement initiatives and projects.

Analyze current business processes on-going to make recommendations for improvement based on professional business knowledge and experience.

Perform other IT related duties as assigned.

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance.

Personal Characteristics:

Ability to obtain/maintain effective working relationships with team members, consultants, vendors, and managed service provider.

Resourceful, tenacious, and effective multi-tasker who can drive tasks to completion.

Adapts quickly to changing demands and priorities; manages multiple duties simultaneously.

Willingness to learn new systems autonomously or through formal training.

Desire to work in a team-centric support role, be energetic, self-starting, and enjoy daily interaction with others.

Knowledge and Characteristics:

MUSTS:

Bachelor's degree (B.S.) or equivalent; or eight or more years related experience and/or training; or equivalent combination of education and experience.

Working knowledge of finance and accounting principles with experience supporting finance and accounting ERP software modules IS A MUST. Candidates without this experience need not apply.

Intermediate SQL experience writing queries and conducting data analysis.

Well-developed analytical, diagnostic, and problem-solving skills.

Ability to work under pressure and effectively prioritize own work.

Must be able to work autonomously or collaboratively with team members to learn, analyze, and respond to a wide variety of IT related queries, issues, initiatives, and projects.

WANTS:

Global experience.

Experience with Macola/Progression ERP Systems.

Experience working in a family or privately held business.

Experience working in CPG companies utilizing B2B, B2C and FBA business models.

Benefits

• 401k Plan and up to 4% company matching

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Health Reimbursement Arrangement or Health Savings Account

• Flexible Spending Accounts (FSA) - Health, Dependent Care, and Commuter

• Paid Holidays

• Paid Time Off (PTO)

• Tuition Reimbursement

• Paid Parental Leave

• Bereavement

• Short Term Disability

• Weekly paychecks

• Rewards & Recognition Programs

• Employee Referral Program

• Employee Assistance Programs (EAP)

• Annual Bonus Program