Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family. This role is a hybrid position requiring 3 days onsite at our Mequon, WI corporate office.
POSITION PURPOSE/MISSION: Research, analyze, and recommend solutions through in-depth functional knowledge of business processes to deliver value to end-users of the Oracle E-Business Suite and other non-Oracle applications. Offer advanced functional perspective and insight to technical solutions. Partner with IT and business process experts to articulate business requirements and ensure applications meet business needs. Provide technical design review and feedback on proposed solutions to ensure functional viability for customers. Advise on, design, and coordinate testing plans for solutions with business process experts and IT personnel.
MINIMUM QUALIFICATIONS: - Bachelor's Degree in Technology, Business, or related field OR commensurate experience
- Four plus years' experience in Information Technology or related experience
- Experience participating in a team environment
- Proficiency in communication, analytical, and problem-solving skills
- Demonstrated ability to consistently provide relevant ideas and perspectives on process improvements within business functions
- Demonstrated ability to navigate complex business requirements and technical range to deliver value to customers
- Experience with Oracle E-Business Suite Applications or similar ERP platform
- Capability to travel, primarily between Charter locations, if applicable
PREFERRED QUALIFICATIONS: - Functional or technical experience in a manufacturing environment.
- Oracle E-Business Suite certifications
MAJOR ACCOUNTABILITIES: - Participate on and lead teams of IT and business process experts to enhance business processes through the delivery of technology, primarily within the Oracle E-Business Suite.
- Analyze processes to refine business requirements for technology solutions.
- Communicate and document requirements, solutions, and project status to business process experts, IT personnel, and key business stakeholders, according to internal process standards
- Communicate technical solutions and challenges to non-technical professionals
- Coordinate unit testing, setups, configurations, and the delivery of solutions
- Advise business process experts on solution testing approaches and methodologies
- Research and recommend solutions to support end-users in day-to-day application use
- Enhance knowledge base in Oracle e-Business Suite and related applications through industry research within manufacturing and technology spaces
- Provide guidance, training, and solution review of proposals by junior team members on large, complex projects
- Assist in teaching and guiding new team members as needed
- Follow Environmental, Quality and Safety Management System procedures and requirements.
- Ability to meet the essential job requirements, with or without reasonable accommodation, as outlined in the job description.
RESPONSIBILITIES FOR SUPERVISION: ORGANIZATIONAL RELATIONSHIPS: - Reports to: Business specific, please update at time of posting
- Primary internal customers: Business specific, please update at time of posting
- Primary external customers: Business specific, please update at time of posting
POSITION CHALLENGES: - Adjusting priorities as business circumstances require
- Managing multiple tasks/projects to successful completion in a fast-moving environment
- Understanding and interpreting the complex needs of the internal customers to deliver quality solutions in a timely manner
We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).