Genesis10 is currently seeking an IT Business Analyst with our client in the financial industry located in Charlotte, NC and Newark, DE. This is a 12+ month contract position.
Responsibilities: - Provide business metric and program analysis and project support at several different levels
- Assist the overall CRM team in architecting and developing solutions for sales associates
- Use a consultative approach to understand the business and technical requirements to manage complex projects
- Effectively communicate to various stakeholders in the form of architectural designs, functional capabilities, business process efficiencies and business value realization
- Cover solutions development for the sales lifecycle from research, solutioning, referrals, application, onboarding, and servicing
- Build and maintain relationships with other POs, and work closely with other organizations including technology, quality assurance and lines of business
- Assist in translating the business and user needs into CRM requirements across the sales lifecycle
- Partner with technology in agile environment to implement both large scale and small CRM changes
- Assist in creating user Agile Epics and stories and business requirements and track project milestones for project initiatives
- Assist in the creation and communication of project deliverables
- Drive process improvements and standardize processes across departments
- Deliver change that provides data integrity and quality within Small Business
- Create and execute business acceptance test plans and test scripts
- Ensure requirements are captured, prioritized and communicated to appropriated groups
- Facilitate meetings with stakeholders and subject matter experts
- Coordinate implementation related activities, and provide guidance and support to the other team members
Requirements: - 2 to 5 years' experience with CRM and
- 3-5+ years' experience on large scale projects/initiatives
- Tableau
- Jira
- SharePoint
- Microsoft Office- Excel for pivot table, PowerPoint for presentations
- Agile software development experience including user stories and end user testing
- Strong analytical and data skills
- Able to manage multiple priorities and strategies in parallel
- Strong oral and written communication skills
- Experience analyzing and solving complex business problems
- Self-motivated; ability to work without lots of supervision
- Ability to work in a fast-paced, demanding, client-driven environment, across cross-functional organization
- Able to think strategically, as well as perform in a proactive manner with limited supervision
Desired skills: - 3+ years' experience with relationship management or engagement management experience
- Previous experience or involvement in change management or project management/understanding of best practices
- Understanding of operational risks and their impacts
- Broad understanding of Risk and Compliance standards, policies and procedures
Pay Range: $43.56-$51.56
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply.
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.