firstPRO inc. is looking for an Information Technology Business Analyst for our client in Burlington, NJ.
This is a full time direct hire opportunity. US citizens and green card holders only.
5 days on site opportunity.
Essential Responsibilities:
- Required to gain specialized knowledge of current procedures and facilitate the definition of project objectives and requirements
- Work with stakeholders across all business units and translate business requirements into specific software solutions; review, analyze, and create detailed documents including workflow diagrams, functional specifications, and technical requirements
- Manage and track task statuses and contribute to the mentoring of the IT Support Team.
- Participate in the design, testing, and implementation rollout of system enhancements and new releases
- Participate in the implementation of system and process changes, including user training and documentation
- Become knowledgeable about ongoing development projects and system changes and help to address concerns, especially as they relate to user acceptance, training, stability, maintainability, and supportability on an ongoing basis.
- Must intelligently prioritize and delegate tasks to other employees, project manage, and quickly react to crisis situations.
- Must regularly report status to management and proactively provide updates on current projects and issues.
- Contribute to the support and improve our business and ERP systems. Specifically, this indicates possessing a complete and thorough understanding of all modules as they relate to each other and to our peripheral tracking systems.
- Assist IT support at a Tier 2 or 3 level support.
- Gain a high-level understanding of Radwell International operational functions (i.e. sales order processing, purchasing, inventory management, shipping, and accounting) and the related software interaction.
- Other tasks may also be required from time to time, at the discretion of management, in order to achieve department and company objectives.
Qualifications:
It is essential that candidate possesses or can quickly acquire the necessary knowledge of the following systems which are crucial to the business:
- Windows
- Prophet 21 and Radiant systems knowledge
- Microsoft Office
- MS SQL Server
- Microsoft Visio
- Microsoft Project
Education & Experience:
- AS, AAS, BS or equivalent degree in Business or Management of Information Systems (MIS) with 3 to 5 years related experience and/or training
- Technical product knowledge preferred