IT Business Analyst

Responsible for driving initiatives and working as a liaison between business, vendor and other IT teams to assist in identifying, defining and documenting business processes and software requirements facilitating communication and determining software objectives that align with business needs. Manage projects and initiatives in the relevant business areas as directed. Develop and maintain knowledge of relevant business areas to support business requirements by making recommendations, suggesting alternatives to proposed solutions, and building high-quality requirements. Translate user requirements into clear, detailed functional requirements. Work with business and delivery teams to prioritize requirements. Manage requirements scoping throughout the delivery process. Create artifacts as appropriate, including business case documentation, scope documentation, and process flows. Support vendor and internal delivery teams as they develop, test, and deploy solutions. Document current processes and models to understand inefficiencies or gaps. Coordinate application support with the outside vendor and provide individual application support as needed. Create documentation across IT for application and support. Analyze the technical performance and reliability of products and systems. Requirements: Bachelor's degree in Bioinformatics, Information Technology, or a closely related field, or equivalent. Equivalent is defined as any combination of education evaluated to be the equivalent of a US bachelors degree. Must have four (4) years of experience involving business analysis of application systems in the life sciences or pharmaceutical domain including working with hospitals and/or laboratories from both functional and technical perspectives. The stated experience must include the following: translating application system business requirements into technical requirements; creating technical documentation; working in a large software development or configuration environment; working in a regulated business area such as laboratory systems or other GxP related work; and working using numerous CRM, ERP, and data integration technologies, including: Absorb Learning Management Application, SQL, Workato Integration Tools, Pentaho Kettle, ETL (Extract Transform and Load), D365 ERP, Continuous Validation platforms, Veeva, or other similar tools/systems. Reports to headquarters in Boston, MA. Eligible to telecommute up to 5 days from a home office within normal commuting distance of the Boston, MA office. Must be willing to work onsite at the Boston office as required for meetings, functions, and company events. Employer Contact: Pamela Cramer, Chief HR Officer,