IT Business Administrator

Job Information

State of Tennessee Job Information Opening Date/Time 05/07/:00AM Central Time Closing Date/Time 05/13/:59PM Central Time Salary (Monthly) $5,050.00 - $7,570.00 Salary (Annually) $60,600.00 - $90,840.00 Job Type Full-Time City, State Location Nashville, TN Department T.B.I
LOCATION OF (1) POSITION(S) TO BE FILLED: TENNESSEE BUREAU OF INVESTIGATION (T.B.I.), TECHNOLOGY AND INNOVATION DIVISION, DAVIDSON COUNTY

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Qualifications

Education and Experience: Graduation from an accredited college or university with a Bachelor's degree and five years of information technology related professional experience in one or a combination of the following: (1) technical writing/IT planning/business continuity/risk management/policies & procedures (2) records management, (3) IT procurement/asset management (4) budgeting/tracking expenditures (5) IT staff/contract administration. OR Graduation from an accredited college or university with an Associate's Degree and experience equivalent to seven years experience in one or a combination of the following: (1) technical writing/IT planning/business continuity/risk management/policies & procedures (2) records management, (3) IT procurement/asset management (4) budgeting/tracking expenditures (5) IT staff/contract administration. Substitution of Experience for Education: Additional IT-related professional level experience in technical writing, IT planning/business continuity, risk management, policies & procedures, records management, IT procurement/asset management, budgeting/tracking expenditures, or IT staff/contract administration may substitute for the required degree on a year-for-year basis to a maximum of four years. Necessary Special Qualifications: None. Examination Method: Education and Experience,100%, for Preferred Service positions. For Executive Service positions, Minimum Qualifications, Necessary Special Qualifications, and Examination Method are determined by the appointing authority. Overview

Summary: Under general supervision, is responsible for information technology business administration functions. Distinguishing Features: An employee in this class leads or supervises staff and/or teams in carrying out IT administrative deliverables, along with reviewing the work of team members for accuracy and completeness. An employee in this class creates/reviews/updates technical documentation, which may include: technical writing, information systems plans, business continuity plans, risk management, policies/procedures, and general communications with IT customers. May be responsible for records management, to include compliance with State standards relative to records retention. May be responsible for information technology related purchases of hardware/software, along with asset management. May be responsible for budgeting/tracking IT-related expenditures. May have administrative responsibilities related to acquiring and administrating contract-related information technology professionals, as well as administrating IT human resource functions. This classification differs from the Information Technology Business Administrator Advanced in that incumbents of the latter either independently or with minimal supervision, creates/reviews/updates technical documentation. Responsibilities

Getting Information:
•  Understands federal and state legislation/regulations such as, guidelines, laws, and policies.
•  Develops project proposals for business areas needing technology solutions.
•  Gathers information required for development of the information systems plan.
•  Gathers and organizes appropriate information to determine operating procedures and processes.
•  Identifies sources of relevant data for the information system plan.
•  Gathers specifications and determines quantities, license compliance, cost product functionality and source of supply.
•  Records all asset information according to state standards relative to information technology purchases.
•  Compiles information for program staff and legal division to create record disposition. Monitor Processes, Materials, or Surroundings:

•  Compiles data from financial systems to create IT budgets, as well as tracks and analyzes expenditures.
•  Monitors project portfolio and associated resource utilization to assure strategic and financial alignment.
•  Devises systems to monitor identified risk.
•  Reviews business continuity plan for completion, updates, omissions, projects, processes and errors Identifying Objects, Actions, and Events:

•  Performs trend analysis of expenditures to identify potential issues. Estimating the Quantifiable Characteristics of Products, Events, or Information:

•  Performs cost benefit analysis on systems projects. Judging the Qualities of Things, Services, or People:

•  Analyzes return on investment for system projects. Processing Information:

•  Produces reports or presentations that outline findings, explain risk positions, or recommend changes.
•  Compiles expenditure data for systems activities and produce related reports.
•  Compiles information required for state and federal planning and status reports for system projects.
•  Produces reports and identify key elements for tracking asset life cycle, such as, reconciliation, inventory and disposal.
•  Ensures that all purchases are made according to state standards and guidelines. Evaluating Information to Determine Compliance with Standards:

•  Evaluates system compliance with federal and state legislation/regulations such as, guidelines, laws, and policies.
•  Evaluates and audits record management to determine compliance with record disposition authority and state/federal standards. Analyzing Data or Information:

•  Analyzes bids, contracts, warranty and vendor solicitations for procurements and renewals.
•  Analyzes budget and accounting reports to maintain expenditure controls.
•  Analyzes the technology portfolio for trends impacting cost, schedules and quality. Making Decisions and Solving Problems:

•  Evaluates data processing proposals to assess project feasibility and requirements.
•  Proposes solutions to identified customer business needs.
•  Meets with department heads to solicit cooperation and resolve problems.
•  Determines the source and make recommendations for IT equipment and/or service purchases.
•  Reviews aged equipment, replacement cost and other factors to determine retention or replacement. Updating and Using Relevant Knowledge:

•  Stays up to date with relevant state and federal regulations.
•  Stays abreast of advances in technology. Developing Objectives and Strategies:

•  Establishes long-range information technology objectives and specifying the strategies and actions to achieve them. Scheduling Work and Activities:

•  Schedules activities and work assignments in order to achieve IT administrative efforts in a timely manner.
•  Develops and maintains schedules for any vendor supplied IT related resources.
•  Schedules record storage and disposal in accordance with record disposition authority. Organizing, Planning, and Prioritizing Work:

•  Develops specific goals and plans to prioritize, organize, and accomplish IT Business Administrative task./function.
•  Plans hardware and software replacement and deployment projects.
•  Prioritizes business continuity plan. Interacting with Computers:

•  Composes documents and maintains editing standards, narrative descriptions including, tables and charts.
•  Maintains records and files.
•  Utilizes state's computer systems to gather, analyze, process and report information.
•  Assists in laying out material for publication. Documenting/Recording Information:

•  Records and tracks index information to comply with retention and disposition schedules.
•  Tracks accurate software license data to ensure sufficient inventory and compliance.
•  Maintains current and archived versions of financial and administrative documents.
•  Documents IT purchase and asset inventory records throughout procurement lifecycle. Repairing and Maintaining Electronic Equipment:

•  Establishes service contracts for maintenance and support of IT related software, equipment and electrical and mechanical systems. Interpreting the Meaning of Information for Others:

•  Reviews and edits content to achieve effective presentation that is appropriate to the audience, including graphics, photographs, tables and figures. Communicating with Supervisors, Peers, or Subordinates:

•  Provides information to supervisors, co-workers and subordinates by telephone, in written form, electronically and/or in person. Communicating with Persons outside the Organization:

•  Provides information to persons outside of organization by telephone, in written form, electronically and/or in person. Establishing and Maintaining Interpersonal Relationships:

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