IT Asset Management Specialist with Security Clearance

Position Description: CGI Federal is a forward-thinking, mission-driven organization delivery critical services and innovate technology solutions across multiple industries. We are looking for a dynamic IT Asset Management (ITAM) Specialist to join our IT Operations team. As an IT Asset Management Specialist, you will be responsible for the governance, accuracy and optimization of IT assets throughout their lifecycle - from procurement to retirement. The ideal candidate has a strong technical, analytical and process-driven skill set and thrives in a large, enterprise-scale IT environment. This position is located in Fairfax, Va. Your future duties and responsibilities: Asset Lifecycle Management Manage and maintain accurate and comprehensive records of all IT assets throughout their lifecycle procurement, deployment, maintenance and retirement. Ensure assets are properly tagged, documented and activity status maintained using the IT asset tracking system. Oversee asset refresh, replacement, and disposal procedures in accordance with company policy and security guidelines. Inventory Management & Compliance Maintain IT equipment inventory levels and reconcile deficits to ensure continual stock is available to support end-user requests. Track and reconcile IT asset inventory across multiple office locations, ensuring compliance with end-user and financial audits. Process inventory management activities related to the physical storage and movement/deployment of IT hardware. Coordinate the cataloguing, assignment, delivery and recovery of IT equipment throughout the organization. Assist with shipping of IT equipment throughout the US, including packaging, generating shipping labels and researching shipments as needed. IT Hardware and Software Support Process IT asset service requests and incidents reported by end-users through the IT service management/ticketing system, ensuring timely resolution. Assist with Tier 2 escalation requests for hardware, software and mobile device support, including diagnostics and break/fix resolution. Manage mobile device onboarding/offboarding procedures, including provisioning, configuration and security policy enforcement. Process Development & Optimization Assist with the maintenance and revision of ITAM policies and procedures to coincide with updates in technology. Assist with the configuration of ITSM dashboards to review asset utilization, software compliance, equipment refresh planning and cost analysis. Collaborate with Procurement and Finance teams to create and maintain accurate records to assist with asset depreciation reporting, lifecycle status, renewal timelines Required qualifications to be successful in this role: 1 - 4 years of on hands IT experience (i.e. hardware upgrades, software upgrades, Tech refreshes) experience with IT service management/ticketing systems Strong communication, organization and multitasking skills Competent in the use of Microsoft Office software Good time management skills and a demonstrated understanding of expected delivery dates and the tasks necessary to achieve objectives Ability to provide prompt, high-quality customer service to members, staff, vendors, and internal customers Ability to help team members and customers embrace processes, procedures, methodologies, and solutions Must be able to move/lift boxes/equipment not more than 50-60lbs CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $38,100.00 - $83,800.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well-being programs Skills: Asset Management (T1) Diagnostics & Resolution Inventory Management Local Problem Management Mobile Telephony Mobile Telephony Service Request Management What you can expect from us: Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills. Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.