Career Area: Technology, Digital and Data
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT Analyst Technical Infrastructure Role Definition: Participates in IT infrastructure by using appropriate and trending technologies.
What You Wil DO: - Assist with the maintenance of the infrastructure of IT systems that support the business to function efficiently.
- Ensure solutions that are aligned the current systems are best practices and comply to federal policies and procedures.
- Manage updates, upgrades, and other maintenance tasks in both hardware and software areas, to make the IT infrastructure more efficient, cost-effective, and secure.
- Provide PC hardware/software support for devices including corporate deployed IT assets at the Castings Foundry and Seals facility.
- Provide PC operating system support and security patch updates/deployments.
- If requested, assist facility with hardware diagnosis including engaging with third party vendors.
- Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding)
- Performing basic network and server equipment installation under the direction and support from Caterpillar's infrastructure team
- Assist with Caterpillar and vendor (factory floor) on application/software related issues.
- Provide Root Cause Analysis on issues impacting computers on the factory floor and make necessary corrections or make recommendations to the site on changes to improve/resolve impact.
- Assist with supporting Caterpillar developed applications including initial troubleshooting.
- Assist with non-standard account administration in Active Directory
- Assist with other engine castings and seals facility IT projects and initiatives as requested.
What You Have: - Bachelor's degree in computer science, Information Systems, or a related field, or equivalent work experience.
- Backend infrastructure (server, storage, database, network)
- Excellent written and oral communications
- Experience within Enterprise and Technical Architecture.
- Technical Architecture understanding
- Office 360 client computing solutions
- Project Management capabilities
- Effective teamwork skills
- Initiative (Self Starter)
- Network+, or Microsoft Server and Client certifications.
- Experience in an engine castings foundry environment
Skills Descriptors: Technical Analysis: - Knowledge of the concepts, methodologies, and activities in technical analysis; ability to forecast the direction of technical landscape using technical indicators and take collective actions.
Technical Excellence: - Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
Hardware Infrastructure: - Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.
System Testing: - Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Systems Software Infrastructure: - Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers, and other development tools.
Technical Writing/Documentation: - Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes, and applications.
Additional Info: - Location:Hodges, South Carolina, 5 days ONSITE
- No relocation assistance is being offered for this role.
- ON CALL required every weekend.
- Sponsorship is NOT available.
What You Will Get: - Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
- Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
- Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
About Caterpillar:
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Summary Pay Range: $79,800.00 - $119,760.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)
- 401(k) savings plans
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Health Lifestyle Programs
- Employee Assistance Program
- Voluntary Benefits and Employee Discounts
- Career Development
- Incentive bonus
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
- These benefits also apply to part-time employees
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at
Posting Dates: March 10, 2025 - March 13, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community .