IT Analyst

Description

Tehachapi Cement, LLC is seeking a qualified IT Analyst to join our team at the Tehachapi plant. The IT Analyst will be responsible for providing hands-on technical support to end users, maintaining and improving IT infrastructure, and deploying new technologies in alignment with company standards. This role requires a proactive, adaptable individual with strong troubleshooting skills and a willingness to work in a plant environment. The ideal candidate will have both the technical expertise and communication skills necessary to support daily operations and long-term IT initiatives.

Responsibilities:

Technical Support: Provide day-to-day IT support for users, troubleshoot a wide range of hardware and software issues, and resolve incidents efficiently within established timeframes.

System Monitoring: Proactively monitor IT systems for performance issues and react quickly to minimize disruption. Escalate incidents when necessary and follow established troubleshooting protocols.

Hardware & Software Deployment: Install and configure new hardware and software for new hires and existing staff as requested and approved.

System Maintenance: Perform hands-on maintenance of IT systems, assist with IT infrastructure upkeep, and support coworkers with technical needs.

Onboarding & Training: Support the onboarding process by setting up user accounts and equipment, and provide basic IT training to new employees.

Infrastructure Projects: Support infrastructure efforts including cabling, network hardware setup, and deployment of IT systems at new or existing locations.

Knowledge, Skills, and Abilities:

Education: Associate's degree in Informtation Technology or related field preferred or IT Certifications with 2-4 years of relevant experience.

Experience: 2-4 years in an IT support analyst or similar technical support role. Experience in cement, construction, or manufacturing is a plus.

Technical Skills: Knowledge of IT systems and infrastructure, including servers, networking, telephony, SAP, business systems, fiber optics, and hardware/software deployment.

Physical Requirements: Must be comfortable working in a plant environment, including outdoor and dusty conditions. Ability to lift, walk, run cabling, and perform hands-on technical tasks.

Soft Skills: Strong communication, time management, and decision-making skills. Detail-oriented and able to work independently while supporting a collaborative team environment.

Benefits:

Compensation: Annual salary range of $65,000 to $80,000, depending on experience.

Health Benefits: Medical, dental, vision, and life insurance coverage.

Additional Benefits: 401(k) with company match, paid time off, paid holidays, and Health Savings Account.

Work Environment: Positive and team-oriented environment with opportunities for growth and development.

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.