One of Airetel Staffing's valued clients is looking for an IT Administrator located in Warrendale, PA. Position Summary: We're seeking a hands-on IT Administrator to manage day-to-day technical operations with a strong focus on Office 365 support, infrastructure maintenance, and user support. This position is onsite in Warrendale, PA due to proximity to hardware and infrastructure. You will be the go-to person for internal IT issues, working alongside a small support team and reporting directly to the IT Systems Director.
Key Responsibilities: - Administer Office 365 (Exchange, Teams, SharePoint, OneDrive) including licensing, provisioning, and troubleshooting.
- Support and manage Microsoft Teams phones and related systems.
- Assist in migrating and managing servers to Microsoft Azure.
- Provide hands-on desktop support to both in-office and remote employees.
- Configure and maintain firewall settings and hardware; manage VPN connectivity.
- Maintain hardware, update systems, and monitor infrastructure performance.
- Collaborate with third-party MSPs for high-level support, acting as the internal point of contact.
- Proactively monitor, troubleshoot, and resolve user issues related to hardware, software, and networking.
- Participate in planning and executing IT upgrades and equipment refreshes (2-3 year lifecycle).
- Document systems, procedures, and known issues for internal reference.
- Foster a team-centric culture by supporting other departments as needed.
Required Qualifications: - 3+ years of professional IT support experience, particularly in Office 365 environments.
- Strong hands-on knowledge of Exchange Online, Teams, SharePoint, and related Microsoft tools.
- Experience supporting desktop/laptop hardware and peripherals in a mixed environment.
- Familiarity with Azure AD, basic server administration, and managing VPN connections.
- Ability to support and maintain firewall rules and home-office IT equipment.
- Proactive and organized with strong troubleshooting and communication skills.
Preferred Qualifications: - Exposure to managing or supporting Teams Voice/VoIP systems.
- Experience working with or managing MSP relationships.
- Background in supporting a technical or manufacturing environment.
- Familiarity with basic networking, patch management, and security updates.
Airetel Staffing, Inc. is nationally recognized as Best of Staffing - Diamond Award Winner. For more details or to view other opportunities, visit us at or call .