IT Administrator
Position Overview:
We are seeking a motivated and knowledgeable IT professional to join our team. This role is responsible for providing end-user support, managing and maintaining network and system infrastructure, administering security programs, and working closely with vendors. The ideal candidate will have strong technical skills, a proactive attitude, and a commitment to keeping up with evolving technologies and IT best practices.
Full-time position
Days and typical hours of work are Monday through Friday, 8 AM to 5 PM
Key Responsibilities:
- Provide end-user support for software, hardware, and security-related issues.
- Administer and maintain network infrastructure, including routers, firewalls, and switches.
- Perform system administration tasks such as patch management, backups/restores, and hardware/software repairs.
- Manage and administer Security Awareness Training programs.
- Handle vendor relations and procurement for ISPs, software, and hardware.
- Create and maintain clear and thorough process and system documentation.
- Research, stay current on, and report emerging technologies, trends, and IT best practices to management.
- Occasional travel to our Tampa, Florida office may be required.
Preferred Experience:
(Not all are required, but experience with the following is highly valued.)
- Bachelor's degree in Information Technology, Computer Science, or related field preferred
- 3+ Years of IT Experience
- Microsoft 365 (M365), Entra ID, Defender for Business
- Sage 500
- Virtualization technologies
- Cloud computing concepts (especially AWS)
- Active Directory administration
- SonicWall and Cisco network equipment
- Remote Desktop Services (RDS)
- Remote support tools such as TeamViewer
- Ticketing systems like HappyFox, Zendesk, Zoho Desk or similar
- Network monitoring tools like PRTG
- Single Sign-On (SSO) implementation with Entra ID
- Integration of different applications into authentication systems
- Wi-Fi Access points such as Ubiquiti
Founded in 1987, DW is a leading manufacturer of NDAA/TAA compliant complete surveillance solutions, offering stunning image quality, advanced hardware capabilities, superior video management, reliable customer support and the lowest total cost of deployment for IP megapixel, Universal HD over Coax megapixel and legacy analog applications. DW's catalog includes an NDAA-compliant elevated skin temperature system, illuminators and motion detectors. With offices in Cerritos, California and Tampa, Florida, and manufacturing facilities in Seoul, Korea, DW is committed to delivering powerful security solutions to its customers worldwide.
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance