Description Job Title:ISR Network infrastructure Specialist Reports to:Program Manager Department:DOJ/USMS Location:Springfield, VA FLSA: Part-time 20-24 hrs wk/non-excempt Who We Are: Intellekt is a team of dedicated professionals committed to our personal and professional goals, serving our clients and their important missions, and promoting the safety and security of U.S. interests at home and abroad. Accountability is the foundation of our culture. We use this foundation to deliver value to our clients by analyzing problems, formulating solutions, and driving results with focus and determination. Our values of Authenticity, Judgement, Details, and Passion guide our decisions. Together, as Intellektuals, we strive to be the most ethical and accountable provider of intelligence, law enforcement, knowledge sharing, and technology solutions in the industry. Job Summary: The contractor will manage the full range of Division's Information Technology (IT) functions with special emphasis to Sharepoint management. Proficient in building and maintain Power Apps Essential Functions: Responsible for operating, troubleshooting, repairing, and maintaining multiple IT systems
Retire and properly dispose of IT systems that have reached the end of useful life
Work closely with the supervisor to provide timely and satisfactory customer support to District/Division personnel, identify problems and quickly resolve
Participate in classified meetings; frequent communications with management and InformationTechnology Division (ITD) personnel in order to keep the program office informed of IT plans andprojects. Regional personnel rely on the contractor to disseminate significant IT information critical to the USMS mission
First point of contact for the Division's Service desk in resolving highly technical and sensitive issues. If necessary, management will assist the contractor in pursuing a solution with Headquarters personnel or other partner agencies
The contractor will use experience gained through supporting Division to help the USMS design effective information systems for Division; guidance will be provided by Division management in pursuing innovative solutions to network and office automation infrastructure, application, and information challenges
The contractor will be called upon by management to provide assistance on specific functional concerns through the ISR medium
Ensure IT objectives are successfully achieved, as directed by management; promptly apprises management and affected peers/users of potential or actual problems and recommend/assume appropriate course of action to resolve technical matters
Limited, short-term travel required
Design and maintain Power Apps
Participate in special projects/other duties as assigned
Knowledge Skills and Experience: Understanding of software and systems development life cycles, including performance measurement principles and methods, and ensuring incorporation of appropriate security measures throughout life cycle
Knowledge of practices, methods, and techniques to install, maintain, integrate, and support IT hardware, software, and services; ability to develop improvements of work methods for solving problems related to IT systems
Knowledge of standard operating systems, hardware and software suite (e.g., Microsoft Windows, Unix, MAC OS, Microsoft Office, Android OS, Sharepoint)
Knowledge of telecommunications, including local and wide area networking, Transmission Control Protocol/Internet Protocol (TCP/IP), and web-based technologies
Knowledge of methods, practices, and tools for troubleshooting, recovery, adjusting, modifying, and improving IT systems in order to provide technically sound advice and assistance to solve complex problems and support
Knowledge of data processing documentation procedures, standard data elements and codes, fact- finding approaches, decision logic tables, and structured analysis and design methodologies
Knowledge of peripheral equipment to include printers, modems, and CD-ROM's
Proficiency in preparing written material
Able to effectively communicate vocally
Ability to work well with others, often in an inter-agency or inter-Departmental environment
TS Clearance required to work in a high-security environment and observe a combination of USMS security procedures
Position Requirements Position
Generic Job Description for Import Location
Springfield, VA Full-Time/Part-Time
Part-Time Exempt/Non-Exempt
Exempt EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Req Number
PRO-25-00004 About the Organization This position is currently accepting applications.
Date Posted: 20 March 2025
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