In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.The Promo Crew assists with the preparation and execution of Community Events, runs the Iowa Wild booth at events, assists as a Mascot Handler for the Iowa Wild's Mascot, Crash, and engages with fans to help grow the sport of hockey in Iowa.
Responsibilities/Essential Functions - Responsible for executing in-game promotional elements including but not limited to the Knee Hockey, Chuck-A-Puck sales, My First Game table, intermission activities, giveaways, and contests.
- Responsible for selecting age and ability-appropriate individuals to participate in activities or contests.
- Prepare supplies and props before activities and transport them throughout the arena.
- Responsible for working in a variety of areas including concourses, ice level, and events
- Respond in a timely fashion to the tasks assigned and report any concerns to the supervisor.
- May be assigned to work on-ice during intermissions and post-game activities.
- Follows proper procedures during activities to ensure the safety of participants and guests.
- Work on internal and external events, outside of Wild games, including but not limited to festivals, business expos, parades, arena events, etc.
- Perform other duties as assigned.
Position Requirements FORMAL EDUCATION & CERTIFICATION - Some post-secondary education is preferred, not required.
- Some experience working with college, minor league or professional sports promotions or marketing is preferred, not required.
KNOWLEDGE & EXPERIENCE - Customer service experience preferred.
PERSONAL ATTRIBUTES - Customer service oriented.
- Fan-friendly attitude and willingness to initiate conversation with fans.
- Able to work within a team and a service-oriented environment.
- Able to deal with frequent change.
WORK CONDITIONS - Reliable transportation to transport event set up and materials is required.
- Available to work evenings, weekends and/or holidays for games or events.
- Able to attend pre-shift meetings for each event as scheduled.
- Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
- Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it causes undue hardship.
- We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunities for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.
ExperiencePreferred