Inventory Control Clerk

This position is Non-Exempt. Hours over 40 will be paid at Time and a Half.

Brief synopsis - the works will support inventory control and order processing

Audit inventory on DFCS/SAP/ADMS to keep systems in balance, investigate inventory discrepancies during daily order processing.

Process rejected, expired and short dated products, support Quality and Manufacturing with material being destroyed, reworked or quarantined.

Resolve orders on hold for inventory status. Cancel orders as requested. Monitor system errors logs on DFCS, ADMS, and SAP.

Resolve problems identified and/or notify appropriate personnel as needed.

Compile analyze and report various key indicators for Distribution operations. Assist in training activities of employees. Ability to function at multiple sites.

Top 5 skills/requirements:

Takes inbound or places outbound calls to provide information to customers.

Utilizes a database to retrieve customer or company information.

Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.

Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.

Can organize and handle calls with speed and accuracy.

Can work with complex computer applications and resource materials.

Can use multiple operating environments (Windows, DOS, Mainframe).

Must have proven skills in the following PC software products Lotus Notes, Excel, MS

Responsible for implementing and maintaining the effectiveness of the quality system.

Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.

Support Distribution and Receiving during peak demand

Able to work in cold storage/freezer at -20 C or colder

The ability to work overtime as necessary is required.

skillset previous person had:

Good written and oral communication skills.

Good interpersonal skills as well as the ability to analyze and problem solve to resolve floor issues in a timely manner.

Must be able to handle multiple tasks and work under pressure.

Good working knowledge of quality systems and metrics.

Must be able to read and understand English, perform math calculations, interpret data from tracking and trending metrics analysis.

Knowledge of warehousing/shipping transportation/logistics/planning needed to understand workflows, critical needs and to provide adequate direction to floor personnel.