Job Description: Returns ClerkPosition Overview: The Returns Clerk is responsible for managing the return process of customer merchandise in a timely, efficient, and accurate manner. This role involves inspecting returned products, maintaining proper documentation, and ensuring the returned inventory is handled according to company policies and procedures.
Key Responsibilities: - Returns Processing: Receive, review, and process customer returns while adhering to company policies and procedures.
- Product Inspection: Thoroughly inspect returned items for damages or inconsistencies and determine their appropriate status.
- Labeling & Sorting: Properly label, sort, and store returned merchandise in designated areas.
- Inventory Accuracy: Count and confirm the accuracy of returned inventory, report missing products, and assist with maintaining inventory records.
- Workplace Organization: Maintain a clean, organized, and safe work area to promote an efficient workflow.
- Recordkeeping: Provide accurate and detailed recordkeeping for returned items to support inventory management and customer service teams.
Qualifications: - Strong attention to detail and organizational skills.
- Ability to inspect merchandise accurately for quality and compliance.
- Basic knowledge of inventory management systems is preferred.
- Comfortable working in a fast-paced environment with strict deadlines.
- Strong communication and problem-solving skills.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Contact informationEdward Beller