Are you passionate about bridging language barriers and enhancing global communication? We are seeking a motivated and client-focused Interpretation Sales Representative to drive the growth of our language services, including on-site, over-the-phone, and video remote interpretation. The ideal candidate will have experience in B2B sales, a strong understanding of the language services industry, and a passion for providing inclusive communication solutions.
As a key member of our team, you'll streamline interpreting operations, cultivate strong vendor partnerships, and deliver outstanding service to our clients. You'll also help drive innovation by integrating cutting-edge interpreting technologies and supporting cross-functional initiatives.
Requirements
Responsibilities: - Identify and target new business opportunities across industries needing interpretation services.
- Build a robust pipeline of qualified leads using CRM tools and outbound outreach.
- Conduct discovery meetings to assess potential clients' interpretation needs.
- Customize and present service proposals and pricing agreements.
- Negotiate MSAs, SOWs and B2B contracts.
- Build strong relationships with clients through proactive communication.
- Implement strategies that ensure high customer satisfaction.
- Resolve issues efficiently and with a solution-focused mindset.
- Track and report activities using internal CRM.
Additional Responsibilities: - Maintain a curated pool of culturally competent interpreting providers.
- Source and onboard new vendors to expand service capabilities.
- Research and integrate emerging interpreting technologies and platforms.
Qualifications: - 3+ years' experience in interpreting services, ideally in a Language Service Provider (LSP) setting.
- Extensive knowledge of telephonic, on-site, and remote interpreting services.
- Strong organizational and time-management skills.
- Extensive knowledge of telephonic, on-site, and remote interpreting modalities.
- Experience with interpreting technologies; knowledge of Plunet and Hubspot preferred.
- Excellent written and verbal communication skills.
- Comfortable working independently and driving projects forward.
- Multilingual proficiency (English required; other languages a plus).
Why Join Us? - Collaborate with a passionate and diverse team.
- Fully remote position.
- Generous PTO policy
- Comprehensive benefits
- Company 401k Match
- Salary + Commission position
Salary Description
$65,000-$75,000