Description of the role: The Internet Sales Consultant will be responsible for managing and responding to online sales inquiries for Gerry Lane Chevrolet. They will be the primary point of contact for potential customers who are interested in purchasing a vehicle through the dealership's website. It will be their role to provide excellent customer service and assist customers throughout the sales process, from initial inquiry to final purchase.
Responsibilities: - Respond to online sales inquiries in a timely and professional manner
- Assist customers in finding the right vehicle to meet their needs and budget
- Follow up with potential customers to answer any questions and provide additional information
- Negotiate and finalize sales agreements with online customers
- Coordinate with dealership's sales team to ensure a smooth transition from online to in-person sales
- Maintain accurate and up-to-date customer information in the dealership's CRM system
- Meet or exceed monthly sales targets and goals
Requirements: - Prior experience in sales or customer service, preferably in the automotive industry
- Strong communication and interpersonal skills
- Ability to effectively communicate and build relationships with customers via email, phone, and online chat
- Knowledge of automotive features, specifications, and financing options
- Proficiency in using CRM software and online sales platforms
- Self-motivated and able to work independently
- Excellent time management and organizational skills
- Familiarity with current social media and online marketing trends
Benefits: - Competitive compensation package
- Opportunity for career growth and advancement
- Comprehensive training and support
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
About the Company: Gerry Lane Chevrolet is the number one Chevrolet dealership in Louisiana anda very well-established business in Baton Rouge. With a strong and dedicated sales team, we have been providing exceptional customer service and high-quality vehicles to our customers for over 50 years. As a family-owned business, we pride ourselves on creating a positive and supportive work environment for our employees. We value integrity, teamwork, and a commitment to excellence in everything we do.