Used Motorcycle Store (UMS) - Your National Online Pre-Owned Motorcycle Dealership
Villa Park, IL
Are you a passionate motorcycle enthusiast with a drive to succeed in the world of online sales? UMS is looking for enthusiastic individuals to join our team as Internet Sales Associates. In this role, you will leverage your knowledge and excitement for motorcycles to connect with customers online, guiding them through the buying process and ensuring they find the perfect bike to fit their needs.
Compensation: An incentive-based pay plan with earning potential between $65,000 - $100,000/year.
Position Overview: As an Internet Sales Associate, you'll be the primary point of contact for online leads-working with up to 10x the volume compared to traditional brick-and-mortar sales. Your role will involve engaging customers via phone, text, email, and live chat, building relationships, and driving sales from initial inquiry to final purchase. You'll work in a fast-paced environment, managing a high volume of online leads and ensuring each customer has an outstanding experience.
Key Responsibilities: - Sales Performance: Generate sales and revenue through online motorcycle unit sales by building relationships with customers, understanding their needs, and matching them with the perfect bike within their budget. This will include building quotes, presenting product details, and educating the customer on their options.
- Customer Experience: Make every customer a Raving Fan by providing outstanding experiences. Build rapport through timely responses and personalized service to ensure customer satisfaction.
- Brand Management: Uphold and enhance the UMS Brand and reputation through quality interactions and service. Ensure online presence reflects professionalism and passion.
Qualifications: - Basic motorcycle knowledge is a must - your passion for motorcycles will fuel your success.
- Bi-lingual is a plus, as we serve a diverse customer base.
- Proven ability to close sales - motivated by performance and eager to exceed goals.
- Self-driven and results-oriented with the ability to work effectively in a team environment.
- Excellent communication skills - strong phone, email, and texting abilities.
- Detail-oriented and tech-savvy - comfortable navigating CRM systems and online tools.
- Ability to manage multiple leads simultaneously and stay organized in a fast-paced environment.
- Willingness to learn, adapt, and receive coaching to continuously improve.
- Weekend and evening availability is required.
Benefits: - We offer a competitive salary and commission structure.
- Benefits package: includes health insurance, retirement plans - with company match, and performance bonuses.
- Employee purchase plan options on new and used vehicles within Windy City Motorcycle Company.
- Paid time off, and employee discounts on general merchandise, parts, and accessories.
Why Join Us: - We are defining the future of the motorcycle retail experience.
- The used motorcycle market in the US is more than a 20 billion dollar a year business. This is the opportunity to play a role in shaping the future with a rapidly growing e-commerce platform aimed at capturing that market
- We have a dynamic and collaborative work environment with a passionate team of professionals dedicated to the success of this initiative.
- Apply now and be part of a winning team at
About Us: As part of Windy City Motorcycle Company, Used Motorcycle Store (UMS) is an online pre-owned motorcycle dealership designed to capture the enormous used motorcycle marketplace and customers' increasing use of online retail for purchasing and financing vehicles.
Motorsports customers' acceptance of purchasing and financing vehicles online has rapidly increased over the past few years. This trend is expected to continue to grow in the years to come. With a nearly 90% cumulative annual growth rate since its inception in 2020, UMS is looking to accelerate its growth and achieve its position as the best.