International Field Technician / Engineer
WET is the worldwide leader in fountain design, having designed over 250 fountains around the globe such as the Fountains of Bellagio and the Dubai Fountain (the largest choreographed fountain in the world), using fundamental elements like water, fire, ice, fog, and light, and we are currently hiring.
The ideal candidate would be an experienced "senior level" technician or engineer who's worked on various electro-mechanical industrial systems.
Job Summary
We are seeking a skilled and dedicated Field Technician or Engineer to join our team. This role involves commissioning and supporting various systems and equipment in commercial facilities. The ideal candidate will possess strong technical skills, excellent customer service abilities, and a commitment to ensuring operational efficiency.
Responsibilities
- Carrying out site visits around the world for our international clients. Must be okay with flying and have valid passport identification.
- Perform commission of various electro-mechanical systems and other equipment.
- Conduct troubleshooting and diagnostics for low voltage and high voltage systems.
- Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
- Collaborate with team members to ensure timely completion of projects and service requests.
- Maintain accurate records of service activities, including work performed and parts used.
- Adhere to safety protocols while working in industrial commercial environments.
- Communicate effectively in English with clients and team members.
Qualifications
- Proven experience in industrial maintenance or a related field.
- Strong knowledge of mechanical systems, electrical systems, low voltage, and high voltage applications.
- Specific knowledge (hands-on commissioning or maintenance) of electrical power distribution, PLCs, motor controls and VFD controls
- Excellent customer service skills with the ability to interact professionally with clients.
- Ability to work independently as well as part of a team.
- Strong problem-solving skills and attention to detail.
- Must be able to pass background checks as required by company policies.