Red Recrutiment 24/7 are acting on behalf of our client for an Internal Sales & Marking role in a growing company.
Key Responsibilities:
Internal Sales
- Proactively drive sales by identifying opportunities within the existing customer base using order history, sales reports, and customer segmentation data.
- Conduct regular outbound sales calls to lapsed or low-spend customers with tailored product suggestions, promotional offers, or account support.
- Build strong, lasting relationships with trade customers (merchants, showrooms, installers) to encourage repeat business and increase order value.
- Support key accounts with product advice, pricing, and technical support, ensuring their needs are met quickly and professionally.
- Analyse customer buying patterns to spot gaps, lapses in ordering, or changes in purchasing behaviour, and take action to re-engage or upsell.
- Collaborate with the sales and marketing team to develop targeted campaigns or promotions based on customer data and seasonal trends.
- Work with the external sales team to coordinate account management activity and identify shared opportunities for growth.
- Follow up on marketing-generated leads, web enquiries, or campaign responses to convert interest into active sales.
- Log customer feedback and buying signals into the CRM to support continuous improvement and future sales strategies.
Marketing Support
- Assist in the creation and distribution of promotional materials, brochures, and POS displays.
- Help maintain and update website content, product listings, and digital catalogues.
- Coordinate email campaigns, product launches, and seasonal promotions.
- Support with social media content creation and scheduling (Facebook, Instagram, LinkedIn).
- Collect and report on marketing campaign performance and engagement metrics.
- Assist in organising trade shows, open days, and customer training events.
- Manage internal databases to ensure customer contacts are accurate and segmented.
This is a permanent position directly with our client.